Freight and Delivery Services
Western Michigan University offers a variety of freight services to the University community. Services include package receipt, large package delivery, surplus pick-ups and table and chair rental.
Package Receipt
Packages delivered to the University's central receiving dock are received in by the Freight and Delivery Team.
Addressing Packages
In order to ensure the package is delivered to the proper location, the package must be properly addressed. At the time of order, request the company sending the package clearly address the outside of the package in one of the following manners:
To Central Receiving: | Exact Campus Address: |
Attn: Individual Full Name Department Name 1201 Oliver St. Kalamazoo, MI 49008-5347 PO Number (if applicable) | Individual Full Name Department Name 123 Friedman Hall, Rm 100 Kalamazoo, MI 49008-5347 PO Number (if applicable) |
Undeliverable Packages
When there is not enough information on the package to determine a deliverable address, the package will be researched in an attempt to identify the proper delivery address. However, if an address cannot be determined, the package will be declared undeliverable and will be returned to the vendor within five business days.
Package Storage
Delivered freight cannot be stored for more than five business days due to limited space in the central receiving area.
Package Pick-up and Delivery
Campus Delivery Program |
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The Freight and Delivery Team has crafted a Campus Delivery Program that balances the needs of our campus community while taking into account available resources.
Scope
Small Parcel Packages that are delivered to Campus Services Building (CSB) (Central Receiving).
Program
- Campus Community can now sign up for our Campus Delivery Program.
- Small Parcel Packages will be received into the system, and a notification message will be sent to the recipient that their package has arrived.
- The recipient will have two (2) options (if recipient has signed up for Campus Delivery Program):
- Pick-up package from CSB (current process)
- Wait for package to be delivered on their building’s designated package delivery day.
* Review the Campus Delivery Program flow chart for complete summary of program.
Key Details
- Small Parcel Packages will be delivered to a specific building only once per week based on a predetermined route. Delivery will either be on a Tuesday or Thursday. (See Delivery Route Details to identify your buildings potential delivery day) **Note: once a building has been signed up for the Campus Delivery Program all packages for that building’s occupants will be part of the Tuesday or Thursday delivery cycle.
- The Freight and Delivery Team will make every effort to deliver Small Parcel Packages each week on Tuesday or Thursday. However, packaged delivery is NOT guaranteed and may be delayed to the following week based on resource availability and constraints that may occur within a given week.
- Small Parcel Packages will be delivered to only one (1) designated location per building. Recipients will be responsible for picking up their packages from the designated location. The Freight and Delivery Team will NOT be responsible for any lost packages that were delivered to the designated location.
How to Sign Up
- Work with your Building Coordinator and fellow Departments to identify the designated location for package delivery for the building.
- Submit the Campus Delivery Program Sign Up Form to the Freight and Delivery Team.
Non-Small Parcel Packages
Packages received at the University's central receiving dock, located at the Campus Services Building, will be delivered to departments as noted below:
- Large packages will be delivered to campus locations. Large packages are defined as over 35 lbs. and/or over 24" x 36" and/or on a pallet and/or more than four boxes delivered together. Departments must contact receiving to schedule delivery.
- Urgent or sensitive deliveries, including air shipments, chemicals and/or refrigerated items, will be delivered to campus departments same or next day.
Office Relocation and Moving Services
Moving services are no longer offered by Logistical Services. Departments may hire external moving services to assist with office, furniture or equipment moves.
Table and Chair Rental
Freight and Delivery Services offers table and chair rental at below market rates to the University community for events throughout campus. Contact the Freight and Delivery Team with any questions at (269) 387-8811.
Rental fees
Table and chairs are available for rent for the following fees to the University community:
- Chairs: $0.50 per day or $1.50 per week
- Tables: $4.00 per day or $10.00 per week
Rental fees will be charged the month of booking to the department fund and cost center provided. Any cancellations will be refunded at the time of cancellation.
Scheduling
Table and chair rentals should be made at least 10 business days in advance of the event. Regardless of booking time, tables and chairs are rented on a first come, first serve basis. All bookings are subject to availability of inventory and delivery schedules. Should requested dates and times be unavailable, the Freight and Delivery Team will contact you with additional options.
Complete the rental form below to request table and chair rental. The freight team will send a confirmation via email and contact you with any questions.
Delivery and Pickup
Delivery and pickup will be to the requested location at the date and time specified at booking. The department is responsible for the items from the time of drop off through pickup.
At the time of pickup all tables and chairs must be folded up and put away in the condition they were received. All items must be accounted for and a joint inspection conducted. If tables or chairs are missing the department will be given five business days to locate and will be charged daily during this time period. The department will be charged the full replacement cost of any missing and/or damaged tables and chairs after this period of time.
Adjustable Tables and Chairs
Adjustable height tables and chairs are available for students through Disability Services for Students. Freight Services will deliver requested item(s) to the location(s) required. Please note, this form must be completed by a representative from Disability Services for Students.
Contact Information
Phone: extension 7-8811 or direct dial (269) 387-8811
Email: logs-freight@wmich.edu
Campus Site: Campus Services Building, 1201 Oliver Street