Consumer Information

Consumer information and disclosures

In order to prohibit conflicts of interest in situations involving student financial aid, our office has a code of conduct. This code of conduct establishes standards and requirements for all employees with responsibility for student financial aid, including student loans. In accordance with federal regulations set forth under The Higher Education Act of 1965, as amended, below is a summary of consumer information that must be made available to all students at WMU. Each topic provides a brief description of the information that must be disclosed and provides access to the information.

Overview of aid programs

How to apply for aid

Aid eligibility requirements

How eligibility is determined

Athletics

Rights and responsibilities of aid recipients

Student and Institutional Information

Fraud

Costs

Health and Safety

Gainful employment reporting

Privacy


Complaints

WMU encourages students and prospective students to address complaints relating to consumer protection issues first with personnel in the office, department, school or college that led to the complaint alleged. If needed, senior University administrators may also become involved to help resolve complaints. If your concerns about WMU involve consumer protection issues, you may contact the Consumer Protection Division within the Michigan Attorney General's Office using the procedure described by the State Attorney General.