Department of Industrial and Manufacturing Engineering - Leading Process and Product Improvement

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IME 5080 - Advanced Quality Management


Catalog Description:

Analysis and application of new concepts in the field of quality control. Tests of significance, probability studies, and other uses of statistics as applied to quality control.

Prerequisites & Corequisites: Prerequisite: Recommended, IME 3180 or 3280 or 5010 or equivalent.

Credits: 3 hours

Lecture Hours - Laboratory Hours: (3 - 0)


Prerequisites by Topic:

  1. Basic electronic communication skills; word processing, electronic spreadsheet, internet access, Email
  2. Working knowledge of descriptive statistics (mean, variance, graphical display methods, probability) and inferential statistics; estimation, hypothesis testing, regression (MATH2160, 2600, or 3660)
  3. Understanding of sampling techniques, both SPC and lot-by-lot. (IME3180 or IME3280 or IME5010 or permission of instructor.)
  4. Grasp of the fundamental of quality including tools (Pareto analysis, cause and effect diagrams, data collection, etc.) and the basics of quality economics.
    (IME3180 or IME3280 or IME5010 or permission of instructor.)

Course Objectives:

By the end of the semester the student should:

  1. Be able to apply tools necessary to identify and analyze customer needs (a,b,c,f)
  2. Be able to design inspection systems (a,b,c,d,f)
  3. Understand the concept of service quality and ways to measure it (a,b,c,f)
  4. Be able to design tools to aid in quality improvement and cost analysis (a,b,c,f)
  5. Identify the input of quality in the supply chain (a,b,c,f)

Letters in Parentheses refer to ABET TAC Criterion 2


Textbooks:

James Evans and William Lindsay, Managing for Quality and Performance Excellence, Thomson South-Western Publishing, Eighth Edition, 2008.


Course Coordinator:

David Lyth
Western Michigan University
E-222 Parkview Campus
Kalamazoo, Michigan 49008-5336
Phone: 276-3368
Email: david.lyth@wmich.edu


Revision Date: Fall 2010

 

Department of Industrial and Manufacturing Engineering
Western Michigan University
Kalamazoo MI 49008-5336 USA
(269) 276-3350 | (269) 276-3353 Fax



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