Employee Assistance Program

HelpNet Employee Assistance Program (EAP) offers confidential assessment, brief counseling, and referral services to Western Michigan University employees and their household members who are concerned about marital and family issues, addictions, emotional problems, relationships, and other significant personal problems. This service is provided at no cost to WMU benefits-eligible employees.

HelpNet EAP can also assist you with career-related and personal situations that may be affecting your work performance or you feel might begin to affect your work performance. HelpNet Employee Assistance Program's crisis line is available 24 hours a day, every day, at (800) 523-0591.

You can reach HelpNet Employee Assistance Program at (269) 372-4500 or 1-800-523-0591 (statewide).

HelpNet Work Life Web

Select "Work Life Web" at the top right of either the HelpNet EAP home page or this page. Next, enter username "cowboy" and password "employee." The HelpNet Work Life Web gives WMU employees and their families access to information, articles, and resources on a variety of topics that include family and care giving, health and wellness, emotional well-being, and daily living.

Online seminars

HelpNet offers online seminars on a variety of work-life topics. To view a list of seminar topics, register for an upcoming seminar, or view previous seminars, please logon to the HelpNet Work Life Web as described in the above paragraph. Once on the Work Life Web home page, scroll down to the online seminar section. View the list of webinars available.

January 2017: Mind Your Money

February 2017: Ignite a Spark

March 2017: Accentuate the Positive

April 2017: Staying Power

May 2017: #Happiness

June 2017: Going the Distance

July 2017: Mixology: Celebrating the Multi-Generational Workplace

August 2017: Saying Goodbye 


Life Lines

For the most recent and archived copies of HelpNet's quarterly work-life newsletter, Life Lines, please visit Employee Assistance Program: Newsletters.

Helping Parents Get Ready For Back-to-School

Summer 2016: Learning to Relax

Spring 2017: Family Unity 

Frequently asked questions

Please visit Employee Assistance Program: Frequently Asked Questions for answers to many common questions.