From the beginning to the end, the staff repsonded immediately to emails and was available to meet when I could. If I had to drop off anything all the staff there were very helpful and made sure the right people got the information or whatever it was I needed. I was so pleased along with all my guests who could not stop gushing about the food and the facility. They decorated with what I had and what they had, all along communicating with me. The package included cocktail hour, ice sculpture, all the linens in all the colors and the tastings were done amazing. You got to see how they could decorate or what they had from the appetizers to all the many assortments of foods they had. I had a budget for the bar and they were so accomodating and helped get the groom what he wanted too. Just so happy I did not have to have my wedding party clean up afterwards, they set up and cleaned up for us. SO Happy to have gone with them.
We are so happy we selected the Fetzer Center for the venue for our reception. The staff at Fetzer is amazing! Everyone was so genuinely excited for us. They gave great suggestions in planning for the big day! Our food was delicious! The staff was so accommodating to what we wanted. I highly recommend using the Fetzer for your big day! You won't be disappointed!
My husband and I could not be happier to have hosted our wedding reception at the Fetzer Center. We met while attending WMU so it was the perfect place to celebrate our marriage. I could go on for pages and pages about how wonderful it was having our wedding at Fetzer, so I'll try to keep it short. Shannon and Todd and the whole team were absolutely incredible. They were so flexible with what we wanted and accommodated almost every request we made, but were also completely realistic when tempering our expectations. The space was beautiful and the perfect size. The outdoor deck space was lovely and a great place to gather away from the music. And can we talk about the FOOD?? We were getting comments the whole night about how amazing the food was. It came out piping hot and was so delicious. The mini desserts were exactly what we wanted and the late-night sliders were a total hit. Todd got creative designing a signature drink for us and it was so popular the bartenders actually ran out of the ingredients! It was such an amazing evening and I could not be more grateful to the whole team at Fetzer for helping us create our dream wedding. I really think this venue is Kalamazoo's greatest hidden treasure! THANK YOU so much for everything!!!
The Fetzer Center was a beautiful venue. We had the ceremony and reception at the venue, which was good for guest to not have to drive anywhere - parking was plentiful, good handicap accessibility. The staff was incredibly easy to work with, everyone was gracious, polite and truly seemed to enjoy the function. The food was delicious - we had a buffet with steak/chicken w/crab meat/veges/rice - everything was hot, not overcooked, moist. I got so many compliments on the dinner. Also had a cocktail hour before the reception which gave photographer plenty of time for pictures without guest feeling abandoned. The staff was attentive at all times, rooms for bride and groom to change in were spacious w/attached bathrooms. I have not one complaint about this venue/event I would have another there anytime! We had a limited bar so that helped keep costs lower but, for overall value this was a great venue. Also beautiful garden/patio behind which was available for guest to be outside, fortunately we had a fall day that was perfect.
The staff at the Fetzer Center went above and beyond to make our day perfect! We had both our ceremony and reception at this venue and both were beautiful! We had an outdoor ceremony on their amazing raised deck. Our wedding was in October in Michigan, so we were concerned about the weather, however they had a back-up indoor location right on site so that put our minds at ease. Everything is provided by the Fetzer staff; alcohol service, catering, full set-up and take-down. We had a server assigned specifically to us who took care of my fiance, our bridal party, and me before, during, and after the wedding. The food was amazing and we received many compliments on it. The way they decorated was absolutely gorgeous. I had a lot of personal touches that I wanted included and they made it their mission to make my vision a reality. The price we paid was worth every single penny and I think the service we received was worth much more than we paid. I could not possibly say enough good about this venue!
We had the most beautiful reception at Fetzer. To be perfectly honest, I was a little nervous at first (would it look like a conference or business meeting?) but I have to say that I was incredibly happy with how everything turned out. The big windows looking out onto the patio were a highlight, and I was happy that the arrangement of the room itself (tables and dance floor) was fairly flexible. Shannon Landis was a joy to work with and I have to say that my stress level with regards to the reception were much lower after talking to her. Highly recommend!
WOW! You are all amazing at what you do! I could not have been any luckier having the opportunity to work with you all. Everything you did to help, prepare, replenish, and support was seamless. You guys/gals are a power-house! I cannot express how much I appreciate all of you. I am so excited to work with you again. It was a dream. Here's to your perfection.
"The atmosphere in our private room was lovely; an amazing transition from the business setting that I am accustomed to. And the food and service were outstanding. I did not realize that Fetzer offered this intimate setting.
I must give accolades to the chef and attendants. The meal from start to finish was superb.
And I just wanted to let you know this event made me really proud of the service that you and your Fetzer Center colleagues offer; it opened my eyes to the facility's diversity."
"I just wanted to let you know that our awards banquet Friday evening was an absolute success! I felt like our event was as important to you as it was to us. Thank You."
"Fabulous! Every time we use the Fetzer Center the staff is more than helpful and just wonderful. Thank you!"