Regional centers are having phone difficultiesResolved
Posted by WMU OIT Help Desk on March 19, 2014
Phone VoIP
Unscheduled Outage
Start: Mar 19 10:00am
 End:  Mar 19 7:15pm

The regional centers are having issues with receiving and placing calls from and to non WMU phone numbers.  Calls received and placed from and to other WMU phone numbers are working normally.  Technicians are working to correct the issue.
Please direct any question to the help desk at (269) 387-4357 option1.


WMU Grand Rapids Regional location network issueResolved
Posted by OIT Help Desk on March 12, 2014
Network
Unscheduled Outage
Start: Mar 12 12:20pm
 End:  Mar 12 3:14pm

The WMU Grand Rapids Regional Center is experiencing some network issues.  Technicians are working to correct the issue as soon as possible.
Please direct any questions to the help desk at (269) 387-4357 option1.

Network outageResolved
Posted by WMU OIT Help Desk on March 6, 2014
Network
Unscheduled Outage
Start: Mar 6 2:20pm
 End:  Mar 6 7:53pm

UPDATE 2 - All network issues on the Kalamazoo campus have been resolved. Technicians are still working to fully restore service to regional sites.

UPDATE - The wireless network is beginning to come back online.

A network outage began at approximately 2:20pm this afternoon that is affecting both wireless and wired connections across campus. We are beginning to see improvements, but network functionality is not yet fully restored. 

Possible network issue in Sangren HallResolved
Posted by OIT Help Desk on March 6, 2014
Network
Unscheduled Outage
Start: Mar 6 1:00pm
 End:  Mar 6 4:40pm

We have had some reports of network problems in Sangren. Our technicians are looking into the issue.
Please call the Helpdesk with any further questions.  (269) 387-4357 option1.

Inbound call issues at regional centersResolved
Posted by Dylan Ledbetter on March 6, 2014
VoIP
Unscheduled Outage
Start: Mar 6 8:45am
 End:  Mar 6 7:52pm

Regional centers are currently experiencing an issue with inbound calls. Administrators are aware of the issue and currently working to resolve it. Questions should be directed to the Help Desk at (269) 387-4357, option 1.