Online paymentsResolved
Posted by Tyler Payne on May 12, 2014
Start: May 12 9:30am
 End:  May 12 10:10am

Online payments is currently unavailable. Technicians are working to restore the service.

Please direct any question to the help desk at (269) 387-4357 option 1.


Sharepoint Editing IssuesResolved
Posted by Tyler Payne on May 6, 2014
Start: May 6 9:50am
 End:  May 6 4:07pm

We are currently currently experiencing issues viewing and editing office documents via the Sharepoint web interface. If you click the "..." icon on a document and choose Edit it will open with Office on your desktop without a problem. Technicians are aware of the issue and are currently working to resolve it.

Please direct any question to the help desk at (269) 387-4357 option 1.


Network Issue - College of EngineeringResolved
Posted by OIT Help Desk on April 29, 2014
Start: Apr 29 8:45am
 End:  Apr 29 9:05am

There is a network issue affecting the Engineering College.  
Technicians are working to correct the problem as soon as possible.
Please call the Help Desk with any questions.  (269) 387-4357



Webmail + issueResolved
Posted by OIT Help Desk on April 25, 2014
Start: Apr 25 9:25am
 End:  Apr 25 9:57am

We are experiencing some intermittent issues with Webmail+ that is affecting some users.
Technicians are aware of the issue and are working to correct it.

Please direct any questions you might have to the help desk at (269) 387-4357 option1.


GoWMU Login IssuesResolved
Posted by Tyler Payne on April 3, 2014
Start: Apr 3 7:10pm
 End:  Apr 3 8:10pm

UPDATEThe GoWMU login issues have been resolved. If you are still unable to login to GoWMU, please try clearing your web browser's cookies and cache. http://www.wmich.edu/helpdesk/internetclearingcache

The help desk has received several reports of GoWMU Login issues. Some of the issues have been resolved by clearing the web browsers cache and cookies. Technicians are aware of the issue and are currently working to find a solution.

Please direct any question to the help desk at (269) 387-4357 option 1.