ImageNow IssuesResolved
Posted by Dylan Ledbetter on July 12, 2021
Start: Jul 12 4:10pm
 End:  Jul 12 5:11pm

We are currently experiencing issues with ImageNow (Perceptive Content). Administrators are working to restore service as quickly as possible. Questions may be directed to the Technology Help Desk at (269) 387-4357.


WMU Login Services, Network, and Servers Experiencing IssuesResolved
Posted by Gary Barton on July 8, 2021
Start: Jul 8 7:00am
 End:  Jul 8 12:59pm

Update: This issue is affecting some network connectivity and servers across campus.

WMU Login services are experiencing issues due to a power outage. IT staff are working to resolve the issue and restore services as quickly as possible.


Issues creating new Microsoft TeamsResolved
Posted by Dylan Ledbetter on May 21, 2021
Start: May 21 10:00am
 End:  May 21 4:00pm

Users may experience issues creating a new Team within Microsoft Teams and will receive the error message "You are a member of the max number of teams allowed, you must leave some teams to continue" when attempting to create a Team. If you receive the error, please do not attempt to leave your Teams to resolve the issue. Users may also experience issues creating new Microsoft Groups or other services within our W-Exchange environment. Microsoft technicians are currently working to resolve the issue. Questions may be directed to the Technology Help Desk at (269) 387-4357.


Call centers down across campusResolved
Posted by Dylan Ledbetter on May 19, 2021
Start: May 19 8:00am
 End:  May 20 9:49am

Call centers across campus are down, TCOM is working to resolve the issue now. Please forward Help Desk inquiries to helpdesk@wmich.edu for resolution.


GoWMU Security WarningResolved
Posted by Dylan Ledbetter on April 16, 2021
Start: Apr 16 2:00pm
 End:  Apr 16 3:00pm

Due to a security certificate issue, GoWMU may display a security warning. IT personnel have been notified and are working to resolve the problem. As we are working to resolve the issue, you may safely bypass this warning by clicking Advanced and then Proceed in your browser (exact wording may vary). Questions may be directed to the Technology Help Desk at (269) 387-4357.