DegreeWorks performance issuesResolved
Posted by Dylan Ledbetter on August 3, 2021
Degree Works
Unscheduled Outage
Start: Aug 3 11:00am
 End:  Aug 3 11:39am

We are currently experiencing performance issues with DegreeWorks, which may cause slow load times or unresponsive pages. Technicians are working to resolve the issue.

VPN tunnels to some sites down - Cork St Adult Wellness, Sindecuse xRay & MIHIN, MGRREResolved
Posted by Dylan Ledbetter on July 26, 2021
VPN
Unscheduled Outage
Start: Jul 26 1:05pm
 End:  Jul 26 2:18pm

VPN tunnels to Cork St Adult Wellness, Sindecuse xRay, Sindecuse MIHIN, and MGRRE are down. Technicians are working to resolve the issue.

Qualtrics currently unavailableResolved
Posted by Dylan Ledbetter on July 22, 2021
Qualtrics
Unscheduled Outage
Start: Jul 22 12:00pm
 End:  Jul 22 12:51pm

Qualtrics is currently experiencing issues with their cloud services, which is interrupting service for all of their customers (not just Western Michigan University). We are communicating with the vendor to restore service as quickly as possible.

Grand Rapids Cherry Street connectivity issuesResolved
Posted by Dylan Ledbetter on July 20, 2021
Internet
Unscheduled Outage
Start: Jul 20 10:45am
 End:  Jul 20 8:33pm

Our internet service provider is currently experiencing connectivity issues affecting our Grand Rapids Cherry Street location. The vendor is actively investigating the issue.

Brief wmich.edu OutageResolved
Posted by Anson Richardson on July 20, 2021
Network
Unscheduled Outage
Start: Jul 20 10:00am
 End:  Jul 20 10:35am

For around thirty minutes there was an issue where some users attempting to visit wmich.edu and associated sites were receiving an 'error 503' message. The issue has since been resolved and services working again. If you are still receiving this error please clear your cache and try again.