Floyd Hall (CEAS) Network OutageResolved
Posted by Dylan Ledbetter on December 23, 2021
Start: Dec 23 10:35am
 End:  Dec 23 11:58am

Hardware failure at Floyd Hall (College of Engineering & Applied Sciences) is affecting wireless functionality in section B. Technicians are onsite working to restore service.


Faunce Network OutageResolved
Posted by Anson Richardson on December 23, 2021
Start: Dec 23 9:00am
 End:  Dec 23 10:40am

There is currently an unplanned network outage at the Faunce building. Technicians are aware and working to restore service.


Duo authentication issuesResolved
Posted by Dylan Ledbetter on December 15, 2021
2FA
Start: Dec 15 10:20am
 End:  Dec 15 11:05am

UPDATE 12/15/21 @ 10:50 am: The root cause of the Duo 2FA authentication issues is a result of a global outage with Amazon Web Services (AWS), which is affecting many other services around the world. Connectivity with Duo appears to be improving, however, we are still seeing delays with push notification delivery. In the meantime, you can still use a code from the Duo app or text message. Instructions can be found here: https://helphub.wmich.edu/hc/en-us/articles/360046719652-How-to-Log-In-with-2FA


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We are currently experiencing Duo authentication issues as a result of an outage with our vendor Duo Security. You may see the Duo authentication window time out. We are awaiting communication from our vendor regarding an estimated resolution time. We will provide additional updates as they become available.


Brief Network InterruptionResolved
Posted by Dylan Ledbetter on December 15, 2021
Start: Dec 15 8:20am
 End:  Dec 15 8:50am

We experienced a brief network interruption impacting campus wired and wireless connections from 8:20 am to 8:50 am. Our internet service provider confirmed the interruption was caused by a routing issue that has since been resolved.


WMU Login Authentication IssuesResolved
Posted by Dylan Ledbetter on December 14, 2021
Start: Dec 14 12:15pm
 End:  Dec 14 1:05pm

We are currently experiencing intermittent WMU Login authentication issues and timeouts, which may impact services such as GoWMU, Elearning, W-Exchange, WMU Badge, and others. Technicians are working to resolve the issue as quickly as possible.