Trouble ticket manager **UPDATE**Resolved
Posted by WMU OIT Help Desk on February 12, 2014
Start: Feb 12 9:00am
 End:  Feb 12 10:38am

The trouble ticket manager issues have been resolved.
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Currently we are experiencing issues with the Trouble ticket manager. You can create tickets but other edits and changes are not working properly. Our technician is working on this issue. 


wmich.edu server* UPDATEResolved
Posted by WMU OIT Help Desk on February 10, 2014
Start: Feb 10 5:04pm
 End:  Feb 12 9:09am

The issue has been resolved.
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We are currently experiencing issues with numerous services affiliated with the wmich.edu servers. Our administrators are working on this issue.


Firewall IssuesResolved
Posted by WMU OIT Help Desk on January 29, 2014
Start: Jan 29 3:15pm
 End:  Jan 29 5:15pm

Update 2: Technicians have resolved the issue. If you have any further problems, please contact the help desk.

Update: 
The issue has returned. We will update you when the issue has been resolved. 

We are currently experiencing issues with the network firewall. This is causing problems accessing sites hosted off Campus. Technicians are aware of the issue and are working to resolve it.


Log in issues to services- CMS/WebNow/ImageNowResolved
Posted by Melissa Bininger on January 28, 2014
Start: Jan 28 8:30am
 End:  Jan 28 2:30pm

Our technicians have confirmed that all log in issues have been resolved.


Issues with the wapps.wmich.edu serverResolved
Posted by WMU OIT Help Desk on January 15, 2014
Start: Jan 15 4:30pm
 End:  Jan 16 9:00am

RESOLVED: The issues with wapps.wmich.edu have been resolved. Questions can be directed to the Help Desk at (269) 387-4357 option1.

Update: The wapps.wmich.edu issues are still unresolved. Our technicians are working on the issue. Webmail Plus can be accessed directly at http://webmail.wmich.edu/    Questions should be directed to the Help Desk at (269) 387-4357, option 1.

We are currently experiencing issues with the wapps.wmich.edu server. This service affects the single sign-on links in GoWMU, including Webmail Plus, Elearning and Self-Serve Banner. Technicians are aware of the issue and are currently working to resolve it. Questions should be directed to the Help Desk at (269) 387-4357, option 1. Webmail Plus can be accessed directly at http://webmail.wmich.edu/   Elearning can be accessed directly at https://elearning.wmich.edu/