Intermittent W-Exchange IssuesResolved
Posted by Dylan Ledbetter on October 7, 2020
Start: Oct 7 2:45pm
 End:  Oct 8 8:04am

UPDATE @ 4:05pm: Official update from Microsoft:

We've identified a recent change that may have resulted in impact to multiple Microsoft 365 services. We've reverted the change and services are recovering.

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UPDATE @ 2:55pm: Official update from Microsoft:

Users may see impact to Microsoft Teams, Exchange Online, Outlook.com, and SharePoint Online/OneDrive for Business.

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We are currently receiving reports of various issues with W-Exchange, including the responsiveness of Outlook, Teams and more. We have learned that this is impacting other Microsoft Office 365 customers globally, and are awaiting status updates from the vendor that will be shared as they are received. Questions may be directed to the Help Desk at (269) 387-4357.




W-Exchange currently unavailableResolved
Posted by Dylan Ledbetter on September 28, 2020
Start: Sep 28 6:00pm
 End:  Sep 29 8:30am

Microsoft is currently experiencing an outage with Office 365 that is impacting the availability of our W-Exchange environment, including email. Microsoft technicians are working to resolve the problem, and status updates can be found at https://status.office.com/


Self-Service Banner IssuesResolved
Posted by Dylan Ledbetter on September 23, 2020
Start: Sep 23 8:15am
 End:  Sep 23 10:26am

We are currently experiencing issues with Self-Service Banner, which impacts the availability of course registration, viewing your schedule, Degree Works, course lookup, and more. Technicians are aware and working to resolve the problem. Questions may be directed to the Help Desk at (269) 387-4357.


Cognos UnavailableResolved
Posted by Dylan Ledbetter on August 19, 2020
Start: Aug 19 12:25pm
 End:  Aug 19 1:12pm

Cognos is currently unavailable due to unexpected system issues. Technicans are aware and working to resolve the problem. Questions may be directed to the Technology Help Desk at (269) 387-4357.


Payment System Service DisruptionResolved
Posted by Dylan Ledbetter on August 18, 2020
Start: Aug 18 4:55pm
 End:  Aug 19 8:30am

We are currently experiencing issues with the Touchnet payment processing system, which will prevent access to the "Payment and Account information" section within GoWMU, as well as the Authorized User system. Touchnet Support technicians are aware of the issue and are working to resolve it.