All posts tagged Qualtrics

Qualtrics issuesResolved
Posted by Dylan Ledbetter on August 13, 2019
Start: Aug 13 4:30pm
 End:  Aug 14 8:04am

We are currently experiencing an issue with Qualtrics which is preventing login. We are working to resolve the issue. Questions may be directed to the Technology Help Desk at 269-387-4357


The Qualtrics Research Core surveying tool is now available
Posted by Gary Barton on August 27, 2019

The Qualtrics Research Core surveying tool is now available to all WMU students, faculty and staff. A powerful platform for survey design, Qualtrics features intuitive drag-and-drop tools, more than 100 question types, and pre-built survey templates. Visit the Qualtrics self-help page for more information.


Qualtrics to replace WMU Secure Survey
Posted by Gary Barton on October 22, 2019

The Office of Information Technology has implemented a university-wide license of the Qualtrics Research Core survey platform, which is now available to faculty staff and students. This new service will replace the WMU Secure Survey tool. WMU Secure Survey will be decommissioned after the Fall 2019 semester.

Learn more about Qualtrics


Qualtrics phone support changing Aug. 19.
Posted by Gary Barton on July 27, 2020

Qualtrics will be changing the way they provide phone support, beginning Aug. 19. Instead of calling the Qualtrics support number directly, you will request a support call from the Qualtrics support website, and a Qualtrics agent will reach out to you directly. Their support team is making this change to help increase account security. For more information about how to contact Qualtrics support, please visit wmich.edu/helpdesk/qualtrics.


Qualtrics currently unavailableResolved
Posted by Dylan Ledbetter on July 22, 2021
Start: Jul 22 12:00pm
 End:  Jul 22 12:51pm

Qualtrics is currently experiencing issues with their cloud services, which is interrupting service for all of their customers (not just Western Michigan University). We are communicating with the vendor to restore service as quickly as possible.