UPDATE: You can track the status of the issue at https://status.duo.com/
We are experiencing issues authenticating with Duo Two Factor when using the phone call method. Push authentication is still working.
All posts tagged Duo
Duo Two FactorResolved
Posted by Dylan Ledbetter on November 5, 2018
Start: Nov 5 10:30am
End:
Nov 5 11:30am
Two-Factor Authentication (2FA) Call Me Option No Longer Available
Posted by Gary Barton on January 16, 2019
Starting Feb. 1, the "Call Me" option for two-factor authentication will no longer be available. Please start using "Duo Push" the recommended authentication method. If you are currently using the "Call Me" option, please contact your LAN Manager for information on converting to a key fob (hardware token). For more information visit https://wmich.edu/helpdesk/two-factor-authentication and direct questions to the Help Desk at (269) 387-4357.
Students - Win a prize by enrolling in two-factor authentication
Posted by Gary Barton on October 22, 2019
Enroll now: https://wapps.wmich.edu/2faEnrollmentManager
Once you enroll you will be automatically entered to win a Bluetooth speaker or portable USB charger. Winners will be selected randomly each week through Dec. 15.
About two-factor authentication
Two-factor authentication, or 2FA, is now available to all enrolled students. 2FA provides an extra layer of security when logging in with your Bronco NetID. It requires something you know—your password—along with something you have—your mobile device—when logging in to GoWMU, Elearning and more. Beginning Jan. 22, 2020, 2FA will be required for all enrolled students. At that time, you will be required to enroll before you may log in.
Win prizes and protect your account with two-factor authentication. Students—enroll now!
Posted by Adam Newsted on November 11, 2019
Enroll now: https://wapps.wmich.edu/2faEnrollmentManager
Beginning Jan. 22 students will be required to use two-factor authentication (2FA) as part of the WMU Login process. 2FA is an extra layer of security that helps protect personal and financial information by sending a notification to your mobile device so that you may verify that it is you logging in. Students - take a few minutes to enroll now in 2FA so that you are not disrupted on Jan. 22.
Once you enroll you will be automatically entered to win a Bluetooth speaker or portable USB charger. Winners will be selected randomly each week through Dec. 15.
Learn more about 2FA: https://wmich.edu/it/2fa
Duo two-factor authentication issuesResolved
Posted by Adam Newsted on November 13, 2019
Start: Nov 13 2:00pm
End:
Nov 13 4:03pm
We are currently experiencing intermittent Duo two-factor authentication issues on the campus wireless network. Technicians are investigating the problem and working to resolve it. Questions may be directed to the Technology Help Desk at (269) 387-4357.