All posts tagged Elearning

COVID-19 Information and Distance Education Support
Posted by Gary Barton on March 13, 2020

Please see the following web pages for official information regarding the University's response to COVID-19 and for distance education support

COVID-19:https://wmich.edu/covid-19
Distance education support for students and faculty:https://wmich.edu/elearning/
Remote work resources for staff:https://wmich.edu/it/remote


Elearning Slow Response TimesResolved
Posted by Tony Hendrix on April 21, 2020
Start: Apr 21 2:50pm
 End:  Apr 21 4:14pm

Our vendor is currently experiencing an issue which is resulting in slow response times with Elearning. They are actively working to resolve the problem. Any questions can be directed to the Technology Help Desk at (269) 387-4357.


Elearning - Unavailable or Slow Response TimesResolved
Posted by Dylan Ledbetter on December 1, 2020
Start: Dec 1 8:15am
 End:  Dec 1 10:42am

Our vendor is currently experiencing issues which are causing disruptions with our Elearning environment. Their technicians are fully engaged and working to resolve the problem. Questions may be directed to the Technology Help Desk at (269) 387-4357.


The Elearning login page will get a visual update on Sept. 28
Posted by Gary Barton on September 21, 2021

On Sept. 28, from 7-7:30 a.m., the Elearning login page will be getting a visual update that will bring the look of the page in line with WMU branding initiatives.

What is changing?

  • WMU logo displayed on the page
  • Fonts
  • Colors

This change is only visual. The Elearning login will continue to work as it has in the past.

Image examples:

New Elearning Login Page

Previous Elearning Login Pag


Issues loading Elearning Content & Respondus AssessmentsResolved
Posted by Benjamin Walkowiak on December 7, 2021
Start: Dec 7 11:10am
 End:  Dec 8 8:00am

UPDATE 12/7 @3:15pm: Per the vendor, system reliability is improving significantly, however, some functionality may still be limited as Amazon works to fully restore service. We will continue to provide updates as they become available.

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UPDATE 12/7 @11:50am: Users may also experience issues loading various other elements of Elearning, such as the Dropbox, in addition to assessments using the Respondus Lockdown Browser. It has been determined that the root cause of the issue is a global outage with AWS (Amazon Web Services). Amazon is working to restore service, which will resolve issues impacting our environment. We will continue to provide updates as they become available.

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We are currently experiencing issues loading the My Courses widget on the Elearning home page. You may also see an error at the top of the Home page "Oops! Something went wrong. Refresh and try again."

Our vendor is aware of the issue and actively working to resolve it. In the meantime, you may still access your course list by clicking the Course Selector button (grid of 9 squares) along the top of the Elearning window.