All posts tagged Elearning

Internet Explorer End of Life Notice for Elearning starting 01/01/20
Posted by Tony Hendrix on December 16, 2019
Elearning
Announcement

Starting January 1st, 2020 Elearning will no longer be accessible via the Internet Explorer 11 (IE11) web browser. If you are currently using IE to access Elearning, it is recommended that you view the link below for supported browsers. Please contact the Help Desk at (269) 387-4357 or at helpdesk@wmich.edu if you need assistance transitioning to a different web browser.


Elearning Authentication IssuesResolved
Posted by Dylan Ledbetter on February 13, 2020
Elearning
Unscheduled Outage
Start: Feb 13 1:50pm
 End:  Feb 13 2:10pm

We are currently experiencing authentication issues with Elearning. Administrators are aware of the issue and working to resolve it. Questions may be directed to the Technology Help Desk at (269) 387-4357.

Issues with Embedded Mediasite Videos in ElearningResolved
Posted by Anson Richardson on February 16, 2020
Mediasite Elearning
Unscheduled Outage
Start: Feb 14 12:00am
 End:  Feb 25 9:15am

We are currently experiencing issues with embedded Mediasite videos in Elearning. Technicians are aware and are working on resolving the issue.

A temporary fix fo this, until it is resolved, is to go to the Elearning Home page and click on the "My Media Site" link. After the "My Media Site" interface loads, you can go back to your course and the videos will play correctly.

Questions can be directed to the Help Desk at (269) 387-4357.





Mediasite Cloud Servers Maintenance Saturday, Feb. 29
Posted by Tony Hendrix on February 18, 2020
Elearning Mediasite
Scheduled Outage
Start: Feb 29 1:00am
 End:  Feb 29 5:00am

The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during their scheduled maintenance window on Saturday, Feb. 29 between 1 a.m. and 5 a.m. This maintenance requires taking the environment offline, and as such access to Mediasite may be unavailable for brief periods during these times. Please, direct questions to the Help Desk at (269) 387-4357.

Issues accessing GoWMU Resolved
Posted by Tony Hendrix on February 26, 2020
Central Authentication Service Elearning GoWMU
Unscheduled Outage
Start: Feb 26 11:00am
 End:  Feb 26 12:25pm

UPDATE: This issue appears to be isolated to GoWMU. Services such as Elearning and W-Exchange can still be accessed via the links below. 

Elearning: elearning.wmich.edu
W-Exchange: wexchange.wmich.edu

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We are currently experiencing issues accessing various online services such as GoWMU and Elearning. Technicians are aware and working to resolve the problem. Questions may be directed to the Technology Help Desk at (269) 387-4357.