All posts tagged Elearning

Supervisors of student employees are asked to have them complete IT security education course
Posted by OIT Help Desk on February 10, 2017

To comply with state and federal regulatory regulations the Office of Information Technolocy is asking all supervisors of students who use computers in their WMU job and/or access electronic or paper University data to require them to complete the IT security education courses in Elearning. If the student employees have previously completed this training, they will not have to do it again. Upon completion of it, they will receive an email with a link to their completion certificate. This certificate can be presented to the supervisor as proof of completion. See for more information. Questions should be referred to

Some online systems unavailable Sunday morning
Posted by OIT Help Desk on March 2, 2017
Start: Mar 5 1:00am
 End:  Mar 5 11:00am

Production Banner will be unavailable from 4 to 7 a.m. and Degreeworks and Imagenow from 7 to 11 a.m. on Sunday, March 5. Elearning will be unavailable from 1 a.m to 7 a.m. on Sunday, March 5. Questions should be directed to the Technology Help Desk at (269) 387-4357, option 1.

Elearning Login IssuesResolved
Posted by OIT Help Desk on March 6, 2017
Start: Mar 5 8:30am
 End:  Mar 5 9:35am

After changes were made to the Elearning system Sunday morning users were not able to log in at 8:30 a.m. The issue was resolved Sunday at 9:30 a.m.

Elearning Slow Down
Posted by OIT Help Desk on March 16, 2017
Start: Mar 17 1:00am
 End:  Mar 17 7:00am

Elearning will remain up but may experience a slow down during scheduled monthly updates on Friday, March 17. Questions should be directed to the Technology Help Desk at (269) 387-4357, option 1.

Recent changes in Elearning causing some problems with email
Posted by Tony Hendrix on March 20, 2017

Due to recent infrastructure changes in Elearning, some legitimate emails sent from Elearning are being marked by W-Exchange as being potentially fraudulent. The warning includes a line at the top of the message that looks like this: "This sender failed our fraud detection checks and may not be who they appear to be". The Office of Information Technology is working with Elearning to resolve this issue.