All posts tagged Help Desk Blog

Services unavailable
Posted by Melissa Bininger on August 10, 2015
Start: Aug 23 5:00am
 End:  Aug 9 9:30am

GoWMU, Appworx, Banner, Cognos, Degree Works, ImageNow, Kronos, ODS/EDW, PeopleSoft Financials and Human Resources, Pinnacle and Resource 25 will be unavailable between 5 and 9:30 a.m. on Sunday, Aug. 23. It is suggested you refrain from using these services during this time so not to result in lost work. Questions may be directed to the Help Desk at (269) 387-4357, option 1. 


Homepages
Posted by Melissa Bininger on September 25, 2015
Start: Sep 30 8:30am
 End:  Sep 30 8:45am

The personal Web page server, homepages.wmich.edu will be unavailable between 8:30 and 8:45 a.m. on Wednesday, Sept. 30. This will be a system and software upgrade and we do not anticipate any changes in look and feel after the upgrade. Questions should be directed to the Help Desk at (269) 387-4357, option 1. 


Online payments
Posted by Melissa Bininger on September 29, 2015
Start: Oct 21 3:00am
 End:  Oct 21 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Wednesday, Oct. 21. Questions, or problems, should be directed to the Help Desk at (269) 387-4357, option 1.


Month Microsoft
Posted by Melissa Bininger on October 2, 2015
Start: Oct 25 12:00pm
 End:  Oct 26 6:00am

Monthly Microsoft security updates will be installed on servers between 12:01 and 6 a.m. on Sunday, Oct. 25, and 12:01 and 6 a.m. on Monday, Oct. 26. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services Monday morning, you may need to reboot your desktop. Questions should be directed to the Help Desk at (269) 387-4357, option 1. 


Office 365 Pro Plus
Posted by Melissa Bininger on February 2, 2016
Start: Feb 2 6:00am
 End:  Feb 2 6:30am

Office 365 Pro Plus will be inconsistently available between 6 and 6:30 p.m.tonightand you are asked to refrain from using any of its systems during this time. Questions should be referred to the Help Desk at (269) 387-4357, option 1.