All posts tagged Phone

Call centers down across campusResolved
Posted by Dylan Ledbetter on May 19, 2021
Start: May 19 8:00am
 End:  May 20 9:49am

Call centers across campus are down, TCOM is working to resolve the issue now. Please forward Help Desk inquiries to for resolution.

Desk phones should not be moved without guidance
Posted by Gary Barton on July 1, 2021

Desk phones should not be moved to other offices or plugged into different network jacks without submitting a move request or consulting with a telephone service representative first.


WMU Public Safety is provided with the installation locations of each telephone instrument. While it is technically possible to relocate a telephone from one active jack to another, doing so will result in Public Safety having erroneous location data for the telephone, with the possible consequence of not being able to locate a caller in the case of an emergency.

See full details of the WMU Telephone Instrument Relocation Requirements.

For more information on moving your desk phone, visit Help Hub or call (269) 387-4357.