All posts tagged Phone

Bronco Express telephone issuesResolved
Posted by Tony Hendrix on December 15, 2017
Phone VoIP
Unscheduled Outage
Start: Dec 15 12:00pm
 End:  Dec 15 12:45pm

Bronco Express is currently experiencing issues receiving telephone calls. Technicians have been notified and are working to resolve the issue. 

Network Issues Downtown Grand RapidsResolved
Posted by Tyler Payne on June 20, 2018
Phone Network Internet
Unscheduled Outage
Start: Jun 20 3:45pm
 End:  Jun 21 11:38am

Update: A power outage is the cause of our network issue at Grand Rapids downtown campus.

We have received reports of network issues at Grand Rapids downtown campus. Technicians are investigating the issue.

Call center issueResolved
Posted by Melissa Bininger on September 12, 2018
Phone
Unscheduled Outage
Start: Sep 12 8:20am
 End:  Sep 12 8:55am

All Call centers are campus are currently experiencing issues with their phones. Our technicians are working on the issue.
MB

Spam callsResolved
Posted by WMU OIT Help Desk on September 28, 2018
Phone
Unscheduled Outage
Start: Sep 28 4:00pm
 End:  Sep 28 4:58pm

We have received reports of a high amount of spam calls. Technicians are aware and working on a solution. 

Long Distance Telephone OutageResolved
Posted by Connor Johnson on February 7, 2019
Phone
Unscheduled Outage
Start: Feb 7 2:40pm
 End:  Feb 7 3:19pm

Update

We are currently experiencing issues with our long distance telephone service. This outage is affecting only outgoing calls. Our long distance telephone provider is working on resolving the issue.