All posts tagged GoWMU

Brief Authentication Issue
Posted by Tony Hendrix on May 26, 2020
GoWMU
Announcement

We experienced a brief authentication issue today that caused GoWMU to be unavailable for some users. This issue has been resolved.

Visiting W-Exchange from link in GoWMU
Posted by Gary Barton on June 25, 2020
GoWMU W-Exchange
Announcement

Users may need to clear their browser cache when logging in to W-Exchange, particularly when clicking the icon link within GoWMU.

Users should visit https://wmich.edu/helpdesk/internetclearingcache for instructions on clearing their browser cache.

Please, direct questions to the help desk at (269) 387-4357.

GoWMU links not appearing or working? Clear your browser cache
Posted by Gary Barton on June 25, 2020
GoWMU
Announcement

If links under My Self Service are not appearing or links like W-Exchange are not working you may need to clear your browser cache. Users should visit https://wmich.edu/helpdesk/internetclearingcache for instructions.

Please, direct questions to the help desk at (269) 387-4357.

GoWMU Currently UnavailableResolved
Posted by Dylan Ledbetter on July 15, 2020
GoWMU
Unscheduled Outage
Start: Jul 15 4:40pm
 End:  Jul 15 5:08pm

We are currently experience issues with GoWMU. GoWMU is not accessible at this time. Technicians are aware of the issue and working to resolve it. Questions can be directed to the Help Desk at (269) 387-4357.

Issues accessing course registration links and more in GoWMU when using the Chrome browserResolved
Posted by Dylan Ledbetter on August 6, 2020
Banner GoWMU
Unscheduled Outage
Start: Aug 6 11:20am
 End:  Aug 10 2:55pm

UPDATE: This issue has since been resolved. If you are still seeing this error in your internet browser, you may need to clear your browser cache. Instructions can be found here: https://wmich.edu/helpdesk/internetclearingcache

============================================

A recent Chrome update has caused an issue with some links in GoWMU, such as Add/Drop Classes, My Schedule, and more. If you see an error message when accessing these links, click the "Advanced" button in the bottom left, and then click the link to proceed to the page in the bottom left as well.

Our administrators are working closely with the vendor to resolve this problem, and expect to have the issue resolved soon. Questions can be directed to the Help Desk at (269) 387-4357.