All posts tagged Network

Network interruptions
Posted by Melissa Bininger on March 3, 2014
Start: Mar 6 6:00am
 End:  Mar 6 7:00am

There may be brief network interruptions, as equipment is replaced, between 6 and 7 a.m. on Thursday, Mar. 6. It is recommended that you refrain from accessing the network during that time so work is not lost. Questions should be directed to the Help Desk at (269) 387-4357, option 1. 


Possible network issue in Sangren HallResolved
Posted by OIT Help Desk on March 6, 2014
Start: Mar 6 1:00pm
 End:  Mar 6 4:40pm

We have had some reports of network problems in Sangren. Our technicians are looking into the issue.
Please call the Helpdesk with any further questions.  (269) 387-4357 option1.


Network outageResolved
Posted by WMU OIT Help Desk on March 6, 2014
Start: Mar 6 2:20pm
 End:  Mar 6 7:53pm

UPDATE 2 - All network issues on the Kalamazoo campus have been resolved. Technicians are still working to fully restore service to regional sites.

UPDATE 
- The wireless network is beginning to come back online.

A network outage began at approximately 2:20pm this afternoon that is affecting both wireless and wired connections across campus. We are beginning to see improvements, but network functionality is not yet fully restored. 


Outage Communication
Posted by Tyler Payne on March 7, 2014

Let me start by apologizing for the lack of communication during yesterday’s outage. The SMS notification system used by the OIT Help Desk relied on access to the wireless network. We have since implemented a new procedure for sending SMS notifications that does not require network access. If you would like to receive SMS notifications when the OIT Help Desk Blog or Webmail Plus are inaccessible, please email your mobile phone number to helpdesk@wmich.edu.


WMU Grand Rapids Regional location network issueResolved
Posted by OIT Help Desk on March 12, 2014
Start: Mar 12 12:20pm
 End:  Mar 12 3:14pm

The WMU Grand Rapids Regional Center is experiencing some network issues.  Technicians are working to correct the issue as soon as possible.
Please direct any questions to the help desk at (269) 387-4357 option1.