Employee self-service and travel authorization unavailable this weekend
Posted by Gary Barton on July 7, 2020
Start: Jul 11 8:00am
 End:  Jul 12 5:00pm

Employee self-service and travel authorization will be unavailable from 8 a.m., Saturday, July 11 through 5 p.m., Sunday, July 12. Please direct questions to the Help Desk at (269) 387-4357.


ITDirect Emergency Maintenance 6/23/2020
Posted by Adam Newsted on June 23, 2020
Start: Jun 23 5:00pm
 End:  Jun 23 6:00pm

ITDirect will be unavailable during emergency maintenance on Tuesday, June 23, 2020, between 5 p.m. and 6 p.m. If you experience issues after the upgrade please contact the IT Project Management Office at oit-pmo@wmich.edu.


Online payments unavailable Friday morning, June 26
Posted by Gary Barton on June 23, 2020
Start: Jun 26 3:00am
 End:  Jun 26 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Friday, June 26. Please, direct questions to the Help Desk at (269) 387-4357.


Monthly security updates installed June 28 and 29
Posted by Gary Barton on June 23, 2020
Start: Jun 28 12:00am
 End:  Jun 29 6:00am

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, June 28, and from 12:01 to 6 a.m. on Monday, June 29. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services Monday morning, you may need to reboot your machine.

Please, direct questions to the Help Desk at (269) 387-4357.


Cisco Webex Unavailable Thursday Night, June 11
Posted by Tony Hendrix on June 10, 2020
Start: Jun 11 10:00pm
 End:  Jun 12 3:00am

Cisco is conducting service maintenance for Webex on Thursday, June 11 at 10:00 p.m. to Friday, June 12 at 3 a.m. Hosts and participants may experience intermittent service unavailability when attempting to host or join meetings.

This will cause service disruptions during the scheduled times so Cisco is recommending the following:
  • Users that have meetings scheduled during this maintenance window may be disconnected. If this occurs, the hosts will have to restart the meeting session again.
  • To avoid any interruptions, Cisco is recommending rescheduling any meeting that has been scheduled during the maintenance window.
Questions should be directed to the Technology Help Desk at (269) 387-4357.