MediaSite - Intermittent Issues Resolved
Posted by Dylan Ledbetter on March 20, 2020
Start: Mar 20 1:50pm
 End:  Mar 23 9:32am

UPDATE: Per the vendor, these issues are attributed to the substantial increase in utilization over the past week due to the distance education trend of their customers. They are working diligently to increase server capacity to reduce the impact of this unanticipated change.

MediaSite has reported intermittent issues within the Mediasite Video Cloud environment, and that they are investigating. Users may experience playback issues, issues with live streaming, and inability to log into the Management Portal and other applications. For additional information please contact the OIT Help Desk at (269) 387 - 4357.