GoWMU Went Down
Posted by WMU OIT Help Desk on January 31, 2006

One of the databases that support the GoWMU portal went down Tuesday morning at about 6:00 a.m. Partial system was restored by 8:00 a.m. The Touchnet interface was restored at about 8:30 a.m.

New Clean Access Requirement - W32.BlackMal.E Removal
Posted by WMU OIT Help Desk on January 27, 2006

Effective immediately, a new requirement will be loaded into Clean Access to gain validation to the Residence Hall network. Clean Access will check for the following traits on each user's computer, which resemble the payload and the running operations of W32.BlackMal.E: - %Windir%Rundll16.exe - %System%scanregw.exe - %System%Winzip.exe - %System%Update.exe - %System%WINZIP_TMP.EXE - %System%SAMPLE.ZIP - %System%New WinZip File.exe - HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun : "ScanRegistry" = "scanregw.exe /scan" A removal tool has been provided by Symantec, and can be downloaded [url=http://securityresponse.symantec.com/avcenter/venc/data/w32.blackmal@mm.removal.tool.html]here[/url]. Once all of the files or registry entries are removed from the above list, the student will regain access to the Internet. If the virus is left unattended, it will overwrite all .doc, .xls, .mdb, .mde, .ppt, .pps, .zip, .rar, .pdf, .psd, .dmp with a generic text error message on February 3. Please refer to the [url=http://securityresponse.symantec.com/avcenter/venc/data/w32.blackmal.e@mm.html]this[/url] link for more information. --SVD New virus definition files are available via Liveupdate in Syamntec Antivirus as of 1-27-06. Please update your defintions. --DGL

E-mail shutdown
Posted by WMU OIT Help Desk on January 27, 2006

The e-mail services for the University have been shutdown by administrators due to a large increase in spam. The mail servers are recieving multiple instances of one specific message and admins are currently doing testing in order to determine the effects of files included in the message. Time of restoration has not been determined at this point. --CLM The e-mail service is going to be started back up at 5:00pm. All incoming and outgoing will be operational at this time. We believe that the harmful e-mails are being stopped at the gateway, but please update your virus definitions to ensure you have the latest protection against any viruses. --DGL

Major Network Outage Announced
Posted by WMU OIT Help Desk on January 20, 2006

The WMU campus network will be down on Sunday, Jan 29 from 1-8:00 a.m. for maintenance. This will affect network connectivity, access to Web, e-mail and file services, [url=http://www.wmich.edu]www.wmich.edu[/url], homepages.wmich.edu, GoWMU, WebMail, imap.wmich.edu, the "H drive" on computers in BCC, CAE, & UCC labs, VOIP Phones and OIT-managed Sun workstations. Since there will be multiple interruptions of service to/from/at any location on and off campus during this window of time, it is suggested that all network activities be scheduled for after 8:00 a.m. on Sunday. If you experience issues after the network outage is complete, please contact the OIT Help Desk at (269) 387-HELP (387-4357). The Help Desk is open on Sunday from 12:00 noon until 10:00 p.m. I f you call before this time, please leave a message and OIT staff will attempt to resolve the issue. All calls not related to the network outage will be processed within the normal Help Desk routine

GoWMU Down
Posted by WMU OIT Help Desk on January 17, 2006

Go WMU was down today at 11:30 a.m. for about 15 minutes. --ek