The Office of Information Technology starts Email DMARC Project
Posted by Gary Barton on February 14, 2022

The Office of Information Technology is starting an email project to improve the overall security of our systems, protect our users, and improve the deliverability of messages.

The initial phase of this project will focus on building a foundation to identify email deliverability, authenticity, and reporting. As the foundation takes shape, we will formalize a roadmap with timelines.

How does this affect you?
At this time, email users should notice no changes in service.

Do you use a third-party email platform at WMU?
If you are a department or staff member who uses a third-party email platform like Mailchimp, Constant Contact, or Salesforce Marketing Cloud, the Office of Information Technology will start to engage with you about this project.

We will keep all of WMU informed as we implement these changes.

Visit the Email DMARC Project webpage for updates.
https://wmich.edu/it/priorities/email-dmarc


Office of Information Technology continues to fortify cyber defense strategies and actions
Posted by Gary Barton on February 7, 2022

As an additional step to harden Western Michigan University's IT infrastructure and computing practices, the Office of Information Technology has partnered with the Office of Legal Affairs, Risk and Compliance to select and adopt the Center for Internet Security (CIS) Controls as WMU's security framework. CIS Controls is a security framework established by a global community of IT experts who collaborate to identify the most common real-world cyber-attacks and develop actions to defend against those attacks. These standards will assist in resourcing and allow WMU to focus on the most important actions to defend against cyber threats.

When are CIS Controls being implemented?
Implementation is already underway. The Office of Information Technology is actively prioritizing cyber security tasks and building a sustainable resourcing plan to ensure WMU maintains a strong computing environment. The controls and actions required will remain a regular point of discussion at IT community meetings, and members of the WMU community will need to be continuously involved to help execute plans.

How does this affect you?
Cyber security is everyone's responsibility. As the cyber security framework is adopted across campus, the Office of Information Technology will be partnering with you. In the meantime, please remain vigilant, safe, and report any concerns to the WMU IT security team at oit-security@wmich.edu

Andrew Holmes
Interim Chief Information Officer | Office of Information Technology

Arnold Taylor
Interim Deputy Chief Information Officer | Office of Information Technology

Carrick Craig
General Counsel | Office of Legal, Risk and Compliance

Joan Beffel
Sr Internal Auditor | Office of Legal, Risk and Compliance


No In-Person Help Desk Services Today
Posted by Anson Richardson on February 2, 2022

Due to inclement weather in-person Help Desk services will be unavailable today, please call 269-387-4357 for immediate assistance or email helpdesk@wmich.edu.


Help develop and name the new GoWMU experience
Posted by Gary Barton on January 24, 2022

Your input is needed!
Take a quick survey and help develop and name the new GoWMU.

The Connected Campus Project is replacing the current GoWMU portal. The project will provide a single digital source of internal information, technology access, knowledge base articles, services, academic support, and engagement. It will focus students, faculty, and staff toward an experience that is personalized, efficient, smart and predicts their needs.

Visit the Connected Campus website

Leave suggestions about the project


Webex Personal Meeting Room - Lobby to stay the same
Posted by Gary Barton on January 21, 2022

On Tuesday, Jan. 18, we announced that Webex personal meeting room meetings would default to requiring meeting attendees to wait in the lobby until the host admits them. This change was to happen later in this month. This change will now NOT occur. The experience of attending a personal meeting room meeting will stay the same. Please disregard the previous message.