GoWMU links not appearing or working? Clear your browser cache
Posted by Gary Barton on June 25, 2020
GoWMU
Announcement

If links under My Self Service are not appearing or links like W-Exchange are not working you may need to clear your browser cache. Users should visit https://wmich.edu/helpdesk/internetclearingcache for instructions.

Please, direct questions to the help desk at (269) 387-4357.

Visiting W-Exchange from link in GoWMU
Posted by Gary Barton on June 25, 2020
GoWMU W-Exchange
Announcement

Users may need to clear their browser cache when logging in to W-Exchange, particularly when clicking the icon link within GoWMU.

Users should visit https://wmich.edu/helpdesk/internetclearingcache for instructions on clearing their browser cache.

Please, direct questions to the help desk at (269) 387-4357.

GoVPN will use WMU Login starting June 25
Posted by Gary Barton on June 22, 2020
VPN
Announcement

On June 25, GoVPN will be transitioning to the WMU Login service, the same login page used for GoWMU. Two-factor authentication (2FA) will be required for those who have activated it. The change will occur between 2 a.m. and 6 a.m.

Learn more about GoVPN

Learn more about 2FA

The W-Exchange login experience is changing
Posted by Gary Barton on June 15, 2020
W-Exchange
Announcement

Beginning on June 25, W-Exchange login will be handled by the WMU Login Service, the same login page used for GoWMU. If you log in to W-Exchange via GoWMU, you will not notice a change.

With this change also comes the ability to protect your W-Exchange account with Two-Factor Authentication (2FA).

Learn more at wmich.edu/it/w-exchange-login

Mobile Help Desk Discontinued
Posted by Gary Barton on June 5, 2020
Mobile Help Desk
Announcement

The Mobile Help Desk that was an extension of the Technology Help Desk will be discontinued. The help desk will continue to provide in-person support in the residence halls during move-in times as well as the first week of classes. However, some of this is yet to be determined. Status of service and hours can be viewed at https://wmich.edu/helpdesk

Please, direct questions to the help desk at (269) 387-4357.