Google Drive Security Update on July 26
Posted by Adam Newsted on July 22, 2021

On July 26, 2021, Google will send direct email notifications to WMU Google users who own or manage files impacted by a security update that will change links (URLs) for files shared in 2017 and prior. The email will provide instructions on steps to take and will include a link to view a list of impacted files you own or manage in Google Drive (My Drive/Shared Drive). Individuals may be impacted when trying to view these files on websites (public or internal) or posted elsewhere if the instructions are not followed. You will not receive an email if you are not impacted.

Learn more about the update


Faculty Technology Center walk-in support schedule
Posted by Gary Barton on July 20, 2021
FTC

The Faculty Technology Center walk-in support hours will be expanded to Monday-Friday, 9 a.m.-4 p.m. starting Monday, July 27. The Faculty Technology Center is located in the University Computing Center on the second floor, room 2011.

Visit https://wmich.edu/facultytechnology for more information.


COVID-19 daily health survey glitch resolved
Posted by Gary Barton on July 6, 2021

Update: The login difficulty some users experienced when attempting to access the COVID-19 daily health survey today has been resolved. Thank you for your patience as technicians resolved this matter.


Technology Help Desk walk-in support starting July 6
Posted by Gary Barton on July 1, 2021

The Technology Help Desk walk-in support will start back up on Tuesday, July 6, in the University Computing Center. Walk-in support hours will be Monday-Friday, 8 a.m.-5 p.m.

Visit https://wmich.edu/helpdesk for more information.


Desk phones should not be moved without guidance
Posted by Gary Barton on July 1, 2021

Desk phones should not be moved to other offices or plugged into different network jacks without submitting a move request or consulting with a telephone service representative first.

Why?

WMU Public Safety is provided with the installation locations of each telephone instrument. While it is technically possible to relocate a telephone from one active jack to another, doing so will result in Public Safety having erroneous location data for the telephone, with the possible consequence of not being able to locate a caller in the case of an emergency.

See full details of the WMU Telephone Instrument Relocation Requirements.

For more information on moving your desk phone, visit Help Hub or call (269) 387-4357.