WMU's enterprise version of lynda.com will not be renewed
Posted by Gary Barton on April 9, 2019

Starting Sunday, June 30, 2019 the free online training access made available to faculty and staff through lynda.com will be going away. If you are currently using this version of lynda.com to access online training, you will need to complete any training and print all certificates before June 30, 2019. For additional training resources, please visit wmich.edu/facultytechnology/resources/training


Update Chrome Browser Now to Avoid Recent Security Exploits
Posted by Gary Barton on March 8, 2019

Make sure your Google Chrome browser is up to date to avoid a recent exploit that attackers are actively using. Double-check that you’re running the newest version of the Google Chrome browser (72.0.3626.121). If an update is required, make sure to restart the browser for the fix to take effect.

To launch Chrome’s update tool:
  • Windows users, open the browser and select “About Google Chrome,” which you’ll find in the Help section within the primary drop-down menu.
  • Mac users, open the browser and select “About Google Chrome,” which you’ll find in the Chrome menu item within the primary drop-down menu.
Your browser should then automatically update for you if there’s a more recent version to download. Please direct questions to the Help Desk at (269) 387-4357.


Issues with "Try the new Outlook" option when accessing email through the web
Posted by Tony Hendrix on February 25, 2019

If users run into issues with the "Try the new Outlook" option, which is a visual change to the web-based inbox, switching back to the old appearance can be done by clicking the New Outlook button and following the prompt to switch back. Direct questions to the Help Desk at (269) 387-4357.

Update: Examples of issues users may experience are missing shared calendars, and missing rooms in the calendar scheduler.


Banner 8 INB will remain functional for an undetermined amount of time
Posted by Gary Barton on February 25, 2019

Due to some minor technical issues for some users, Banner 8 INB will remain functional for an undetermined amount of time. Please continue to use Banner 9 if you are able, as some Banner 8 functionality could be removed with limited notice. Another announcement will occur when a new date has been determined to turn off Banner 8 INB entirely. For more information on Banner 9, including a quick tour and guide, visit http://binp.cc.wmich.edu:9090. Direct questions to the Help Desk at (269) 387-4357.


IT Help Desk
Posted by Melissa Bininger on February 21, 2019

Monday February 25th the IT Help Desk will be closed from 9 a.m. to 10 a.m for an all staff OIT meeting. Please plan accordingly for our brief closure and upon our return we will respond to all voicemails and emails promptly.
MB