WMU Guest WiFi No Longer Requires a Password
Posted by Gary Barton on February 1, 2019

Just a reminder that starting today, Feb. 1, the wifi network WMU Guest will no longer require a password. Please direct questions to the Help Desk at (269) 387-4357.

Mediasite Video Cloud Service Disruption 1/26/19
Posted by WMU OIT Help Desk on January 28, 2019

Mediasite experienced an issue that caused them to restore from a previous backup made Thursday, January 24th. Anything uploaded to Mediasite between Thursday and Saturday evening will need to be uploaded again. 

UPDATE: Outage notifications
Posted by Tyler Payne on January 25, 2019

UPDATE: remind.com has issued a statement that there will be no service disruption for Verizon Wireless customers. SMS notification will continue to work without any changes.

The Office of Information Technology Help Desk has been using remind.com to send SMS notifications for outages that affect network or email access. Starting onMonday, January 28, SMS notifications will no longer work for Verizon Wireless customers. We have selected a new service for SMS notifications that has been submitted for product review and contract review. If you would like to continue receiving notifications for outages while the replacement product is under review, please follow the instructions below to enable push notifications or email notifications for our current remind.com service.


Two-Factor Authentication (2FA) Call Me Option No Longer Available
Posted by Gary Barton on January 16, 2019

Starting Feb. 1, the "Call Me" option for two-factor authentication will no longer be available. Please start using "Duo Push" the recommended authentication method. If you are currently using the "Call Me" option, please contact your LAN Manager for information on converting to a key fob (hardware token). For more information visit https://wmich.edu/helpdesk/two-factor-authentication and direct questions to the Help Desk at (269) 387-4357.

Banner 8 INB Forms will no longer be available after March 1, 2019
Posted by Gary Barton on January 7, 2019

Start using Banner 9 now. Banner 8 will no longer be available after March 1, 2019. Banner 9, also known as Admin Pages or Application Navigator, is currently available alongside Banner 8. The two systems can be used concurrently as you learn the new Banner 9 interface. The learning curve should be very small as the form names and fields in Banner 8 are the same in Banner 9. For more information, including a quick tour and guide, visit http://binp.cc.wmich.edu:9090/ and please direct questions to the Help Desk at (269) 387-4357.