Cable TV issues Resolved
Posted by Anson Richardson on October 1, 2018
Start: Oct 1 10:50am
 End:  Nov 9 10:10am

Update 4:
Technicians are currently performing upgrades to cable TV equipment to improve system reliability. Students may experience intermittent issues as work is performed and equipment is replaced. This work is anticipated to be completed sometime this afternoon, 11/1/2018.

Update 3:
Technicians are currently performing upgrades to cable TV equipment to improve system reliability. Students may experience intermittent issues as work is performed and equipment is replaced. This work is anticipated to be completed later today.

Update 2:
Cable TV service has been restored to all campus housing. Some Academic buildings are still effected.

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Update:
As a result of hardware failure, the recent cable outage will be ongoing throughout this week as technicians await delivery of replacement parts. We apologize for any inconvenience. To learn how you can stream EduCable using Xfinity on Campus, please visithttps://wmich.edu/helpdesk/xfinity-stream-help.”

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We are currently experiencing issues with EduCable across campus. Technicians have been notified and are working to resolve the issue.


Is that a campus phone number?
Posted by Gary Barton on October 1, 2018

Campus is starting to receive telemarketing calls from numbers that appear to be from WMU phone numbers. Caller ID can be altered to make automated calls or phishing calls appear to come from (269) 387-XXXX numbers.The practice of altering caller ID is called spoofing. "Neighbor spoofing" is when the number on the caller ID is similar to yours. Be careful when disclosing information on the phone, spoofing is often used to trick someone into disclosing private information.


Cable TV issuesResolved
Posted by Anson Richardson on September 30, 2018
Start: Sep 30 2:00pm
 End:  Oct 1 9:00am

We are currently experiencing issues with EduCable across campus. Technicians have been notified and are working to resolve the issue.


Spam callsResolved
Posted by WMU OIT Help Desk on September 28, 2018
Start: Sep 28 4:00pm
 End:  Sep 28 4:58pm

We have received reports of a high amount of spam calls. Technicians are aware and working on a solution. 


GoWMU unavailableResolved
Posted by Dylan Ledbetter on September 26, 2018
Start: Sep 26 9:35pm
 End:  Sep 25 10:15pm

GoWMU is currently unavailable. Technicians have been notified and are working to resolve the issue.