Network OutageResolved
Posted by Tony Hendrix on April 18, 2019
Start: Apr 18 12:00am
 End:  Apr 18 5:30am

There was an unscheduled network outage early this morning affecting both the wired and wireless networks. Technicians have resolved the issue. If you have any questions, please call the Help Desk at (269) 387-4357.


Online payments unavailable Wednesday morning, April 17
Posted by Gary Barton on April 15, 2019
Start: Apr 17 3:00am
 End:  Apr 17 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Wednesday, April 17. Please direct questions to the Help Desk at (269) 387-4357.


Emails sent to ITDirect Resolved
Posted by Tony Hendrix on April 15, 2019
Start: Apr 15 3:00pm
 End:  Apr 15 3:40pm

Emails sent to the ITDirect email address are not currently creating Work Orders. Please manually create Work Orders at https://itdirect.wmich.edu Technicians are working to resolve the issue. TH


Phone Outage on the Third Floor of CHHSResolved
Posted by WMU OIT Help Desk on April 15, 2019
Start: Apr 15 11:00am
 End:  Apr 15 3:39pm

We are currently experiencing issues with phones on the third floor of CHHS. Technicians are working to resolve the issue. 


Banner Financial Aid Updates, Sunday, April 14, 8 a.m.-noon
Posted by Gary Barton on April 12, 2019
Start: Apr 14 8:00am
 End:  Apr 14 12:00pm

Banner admin pages users and self service banner users, could encounter disruptions, Sunday, April 14 from 8 a.m.-noon, in the form of errors that will eventually clear. Direct questions to the Help Desk at (269) 387-4357.