Windows 7 Office applications
Posted by Connor Johnson on May 8, 2019

Windows 7 users may be unable to launch apps, such as Outlook, Word, Excel, PowerPoint and OneNote. More info: When users launch the desktop app, the user may see the template page, and then the app closes. While we work to deploy the long-term solution for this issue, affected users may work around the problem by completely exiting and reopening the Office app. Additionally, users may avoid further impact by opening the files from their saved location, rather than through the specific Office app. Current status: We’ve disabled the feature update responsible for the app crashes and confirmed that this has mitigated impact for most affected users. Additionally, we’ve completed validation of the long-term fix and are preparing to deploy it to the affected environment within the next 24 hours. Scope of impact: This issue affects any enterprise user attempting to launch Office apps on Windows 7. Preliminary root cause: A code regression was introduced through a feature update within the March 2019 Office update, which is impacting access to Office apps on Windows 7.

Network Outage Floyd Hall (Parkview - CEAS)Resolved
Posted by Tony Hendrix on May 6, 2019
Start: May 6 8:00am
 End:  May 6 11:22am

We are currently experiencing networking issues in Floyd Hall (Parkview - CEAS). This is affecting both internet and phone connectivity. Technicians are working to resolve the issue.

Mediasite Cloud Servers Maintenance Saturday, May 4
Posted by Gary Barton on April 30, 2019
Start: May 4 1:00am
 End:  May 4 5:00am

The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during their scheduled maintenance window on Saturday, May 4 between 1 a.m. and 5 a.m. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window. Please direct questions to the Help Desk at (269) 387-4357.

CAS outageResolved
Posted by Tony Hendrix on May 3, 2019
Start: May 3 12:35pm
 End:  May 3 12:51pm

We are currently experiencing intermittent issues with the Central Authentication Service (CAS) causing issues with authentication. Technicians are working to resolve the issue. 

Scanning Services Drop Box Will Be Moving
Posted by Gary Barton on May 3, 2019

Beginning the first summer session, May 6, the scanning services drop box will be moving to the second floor of the University Computing Center, one floor up from the current location. The drop box will be located outside of the Faculty Technology Center adjacent to the computer lab. Please direct questions to the Faculty Technology Center at (269) 387-3823 or The Faculty Technology Center is open Monday through Thursday, 9 a.m. to 5 p.m. and Friday, 9 a.m. to 4 p.m.