ITDirect will be unavailable due to maintenance Saturday, May 18 between 10 a.m and 4 p.m. Any emails sent to the system will be processed once the service is restored. Please direct questions to the Help Desk at (269) 387-4357.
Imagenow and Webnow will be taken offline starting Friday, May 17 at noon for upgrades. Those systems will not be available again until Monday, May 20 at 8 a.m. Starting Monday, May 20 you will be able to access Webnow by visiting imaging.wmich.edu, please make sure to update your bookmarks. Direct questions to the Help Desk at (269) 387-4357.
The Banner 9 test application now requires two-factor authentication (2FA). On Monday, May 20, 2FA will be enabled and required for the Banner 9 production application. Users will use their current Banner 8 2FA authentication method to connect to Banner 9. Duo Push is the recommended authentication method when using 2FA. For more information on using 2FA visit https://wmich.edu/helpdesk/two-factor-authentication and direct questions to the Help Desk at (269) 387-4357.
Multiple enterprise systems will be unavailable Sunday, May 12 from 3 a.m. to noon. Includes Banner and PeopleSoft related systems. Status and systems involved will be communicated at http://bint3.cc.wmich.edu:9090/OracleSystemStatus.html