Monthly security updates installed April 21 and 22
Posted by Gary Barton on April 16, 2019
Start: Apr 21 12:00am
 End:  Apr 22 6:00am

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, April 21, and from 12:01 to 6 a.m. on Monday, April 22. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services Monday morning, you may need to reboot your machine. Please direct questions to the Help Desk at (269) 387-4357.


Mediasite Cloud Servers Maintenance Saturday, April 20
Posted by Gary Barton on April 16, 2019
Start: Apr 20 1:00am
 End:  Apr 5 5:00am

The Mediasite Cloud Team will be performing maintenance on Mediasite Cloud Servers during their scheduled maintenance window on Saturday, April 20 between 1 a.m. and 5 a.m. This maintenance requires taking the environment offline, and as such Mediasite will not be available during this window. Please direct questions to the Help Desk at (269) 387-4357.


Network OutageResolved
Posted by Tony Hendrix on April 18, 2019
Start: Apr 18 12:00am
 End:  Apr 18 5:30am

There was an unscheduled network outage early this morning affecting both the wired and wireless networks. Technicians have resolved the issue. If you have any questions, please call the Help Desk at (269) 387-4357.


Online payments unavailable Wednesday morning, April 17
Posted by Gary Barton on April 15, 2019
Start: Apr 17 3:00am
 End:  Apr 17 7:00am

Online payments will be unavailable from 3 to 7 a.m. on Wednesday, April 17. Please direct questions to the Help Desk at (269) 387-4357.


Emails sent to ITDirect Resolved
Posted by Tony Hendrix on April 15, 2019
Start: Apr 15 3:00pm
 End:  Apr 15 3:40pm

Emails sent to the ITDirect email address are not currently creating Work Orders. Please manually create Work Orders at https://itdirect.wmich.edu Technicians are working to resolve the issue. TH