GoWMU and all services accessed through GoWMU unavailable Sunday, Jan. 20
Posted by Gary Barton on January 17, 2019
Start: Jan 20 6:00am
 End:  Jan 20 12:00pm

GoWMU and all services accessed through GoWMU will be unavailable from 6 a.m. until noon on Sunday, Jan. 20. Email may be accessed directly at wexchange.wmich.edu and Elearning at elearning.wmich.edu during this time period. Please direct questions to the Help Desk at (269) 387-4357.


Monthly security updates installed Jan. 20 and 21
Posted by Gary Barton on January 15, 2019
Start: Jan 20 12:00am
 End:  Jan 21 6:00am

Monthly security updates will be deployed on servers from 12:01 a.m. to noon on Sunday, Jan. 20, and from 12:01 to 6 a.m. on Monday, Jan. 21. This may affect Windows and Mac machines that utilize services on these servers. If you experience problems accessing your services Monday morning, you may need to reboot your machine. Please direct questions to the Help Desk at (269) 387-4357.


Microsoft TeamsResolved
Posted by Melissa Bininger on January 16, 2019
Start: Jan 16 11:40am
 End:  Jan 16 4:16pm

Microsoft is experiencing connectivity issues for some users when trying to use teams. Microsoft is aware of the issue and is working towards a resolution.
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Two-Factor Authentication (2FA) Call Me Option No Longer Available
Posted by Gary Barton on January 16, 2019
Duo

Starting Feb. 1, the "Call Me" option for two-factor authentication will no longer be available. Please start using "Duo Push" the recommended authentication method. If you are currently using the "Call Me" option, please contact your LAN Manager for information on converting to a key fob (hardware token). For more information visit https://wmich.edu/helpdesk/two-factor-authentication and direct questions to the Help Desk at (269) 387-4357.


Authentication IssuesResolved
Posted by Dylan Ledbetter on January 14, 2019
Start: Jan 14 10:05am
 End:  Jan 14 10:15am

We are currently experiencing authentication issues which will affect login to services such as GoWMU, Elearning, and various other applications. Technicians are aware and working to resolve the issues. Please direct questions to the Help Desk at (269) 387-4357.