The EMRL focuses on culture measurement for performance and human resource improvement. Our client focus is on healthcare and service organizations, and has included a nationally-recognized Baldrige winner, a large healthcare network containing seven hospitals and a 32-county home health system, and even a small 25-bed remote access facility.

Learn more about our brand of Culture Measurement here.

Search for Culture Measurement and Engineering Management content at
WMU and Dr. Larry Mallak's websites:

We have worked with the following firms, among others:

We tailor the culture measurement to meet your needs and to integrate into your existing efforts. No one needs another "study on the shelf." We propose actions based on the data from your organization and help you integrate the newly-learned cultural information into current strategy.

To inquire about Culture Analysis in your organization or to arrange a culture assessment, call Dr. Larry Mallak at 269-276-3369 or e-mail at larry.mallak@wmich.edu.

Download publications based on our culture work:

Bronson Has Designs on Culture Change (Health Design) [download]

Diagnosing culture in health-care organizations using
critical incidents (International Journal of Health
Care Quality Assurance) [download]

Culture, the built environment and healthcare organizational performance
(Managing Service Quality) [download]

Understand and changing your organization's culture
(Industrial Management) [download]

Measuring resilience in health care provider
organizations (Health Manpower Management) [download]

Measuring “Customer-Centeredness”: A Case Study in Healthcare (Industrial Engineering Research Conference proceedings) [download]

Development and Application of the Desired Culture Analysis Tool (American Society for Engineering Management Conference proceedings) [download]

culture organizational survey test critical incidents measurement assessment survey test effective culture climate survey test

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