WMU News

WMU e-mail offline Sunday morning

Oct. 7, 2004

KALAMAZOO--Western Michigan University's e-mail system will be offline for approximately 12 hours from 12:01 a.m. through noon Sunday, Oct. 10.

During the period that e-mail service is offline, it will not be possible to send messages via smtp.wmich.edu, and no mail delivery will occur. Mail sent to "@wmich.edu" addresses during that time will be stored and delivered when the e-mail system is back in operation.

The downtime was scheduled to take the next step in the Electronics Communications Initiative. All e-mail currently stored on the UNIX servers will be moved to the new system, which is highly redundant and will handle messages more efficiently while doing a more complete check for viruses.

The change to the new system should be transparent for those using WMU webmail.wmich.edu or the GoWMU e-mail service, and for those already using the recommended SSL configuration with IMAP client software, such as Microsoft Outlook and Mac Mail. Those not already configured for SSL will need to change the configuration of their e-mail software in order to assure secure mail delivery. More information on the changes necessary to individual e-mail clients, users should call the OIT Help Desk at (269) 387-HELP (4357).

Additional enhancements will be forthcoming with a new webmail interface scheduled for release later this month, along with a single-sign-on capability to this new interface via the GoWMU portal.

For more information and further updates about Sunday's interruption in e-mail service or other system outages, visit OIT's News, Outages, and Downtime page at <www.wmich.edu/helpdesk/gowmu/news.html>.

Media contact: Thom Myers, 269 387-8400, thom.myers@wmich.edu

WMU News
Office of University Relations
Western Michigan University
1903 W Michigan Ave
Kalamazoo MI 49008-5433 USA
269 387-8400