TRIO SSP

WMU Student Services

TRIO

TRIO Student Success Program is part of the Center for Academic Support Programs

WMU Student Services

Where Can Students Get Counseling and Help With Mental Health and Substance Abuse Issues?

University Counseling and Testing Center
(269) 387-1850, 1st Floor Faunce
Emergency and urgent assessments, free counseling for WMU students, consultation
Sindecuse Health Center
(269) 387-3290
Emergency and urgent assessments, psychiatric services, medication evaluations
Medical Social Work
Fran Morrow, Medical Social Worker
(269) 387-3290, Sindecuse Health Center
Crisis intervention services, short- term counseling, resource coordination, and assistance with financial/insurance issues. Services are available to students, staff, faculty and retirees at WMU.
Associate Dean of Students
Suzie Nagel, Associate Dean of Students
Pat Hale, Administrative Assistant
(269) 387-2150, 1st Floor Faunce

Assist students who have a prolonged absence for physical or psychological concerns
Assist students if they experience the death of an immediate family member
Coordinate notification to appropriate University officials regarding the death of a student. Serve as a liaison between WMU and the student's family.
Serve as a resource for students, faculty, staff, and parents regarding serious student behavior.

Centers for Counseling and Psychological Services
(269) 387-5105, 3109 Sangren
(616) 771-4171, 200 Ionia Street, SW., Grand Rapids
Counseling and psychological services are provided at low cost to children, adolescents, and adults residing in southwestern Michigan.
WMU Department of Public Safety
(269) 387-5555
University Substance Abuse Clinic
(269) 387-8230, Unified Clinics, 1000 Oakland Dr., Kalamazoo
Substance abuse services are provided by licensed counselors under the supervision of faculty members from the Western Michigan University Specialty Program in Alcohol and Drug Abuse.

What Resources Are Available To Students With Disabilities?

WMU Disabled Student Resources and Services
(269) 387-2116, Woodlawn Place Building (same building as Children’s Place Learning Center)
Beth denHartigh, Director, (269) 387-2120
Dorothy Fancher, Assistant Director, (269) 387-4128
Jen Lawson-Steeves, Office Associate and Test Coordinator, (269) 387- 2116
Services include:

Class scheduling assistance and priority registration
Handi-Van Transportation
Referral and advocacy activities with University departments
Campus accessibility information
Adaptive computer equipment
Acting as a liaison for special classroom concerns

Where Can Students Find Tutors and Other Academic Assistance?

Academic Skills Center
Marilyn Duke, Director
(269) 387-4442, Moore Hall

Supplemental Instruction
Content Tutoring
College Success Seminars
College Reading Seminars

Writing Center
Kim Ballard, Director
(269) 387-4615, 1st Floor, Moore Hall
DMA STEM: Steps Toward Exhibiting Mastery
Vun Hiew Doubblestein, Program Coordinator
(269) 387-3316, 2241 Ellsworth Hall
This program is open to all federal financial aid eligible students with a GPA between 2.0 and 2.8 who are first generation college students. Those who do not meet the above requirements may still utilize our services if we have tutors available.
Math Lab
Call the department office for information regarding private tutors, 387-4510

Tutor lab for MATH 1160

3363 Rood Hall
Monday - Thursday 10 a.m. - 4 p.m.

Tutor lab for MATH 1090, 1100, 1110, 1180, 1220, 2000

2257 Rood Hall
Monday - Thursday 10 a.m. - 8 p.m.

Other Departmental Tutoring

Who Can Help Students Find A Major and Determine Degree Requirements?

Academic Advisors

Arts and Sciences: (269) 387-4366
Haworth College of Business: (269) 387-5075
Education: (269) 387-3474
Engineering & Applied Sciences: (269) 276-3270
Fine Arts: (269) 387-4672
Health and Human Services: (269) 387-2656
Lee Honors College: (269) 387-3230
University Curriculum: (269) 387-4410

Career and Student Employment Services
(269) 387-2745, 1st Floor Ellsworth

FOCUS is a free career and education planning software tool for use by prospective and current students, parents and alumni. Through your responses to a series of questions, FOCUS will collect your information and provide results immediately. These results can be printed and/or saved. You may visit, edit and retake these tools anytime. All FYE 2100 students must complete the FOCUS assessment.
Students can also make appointments with Career Counselors, find listings of on and off campus jobs and internships/co-ops and access many other career search resources.

University Counseling and Testing Center
(269) 387-1850, 1st Floor Faunce
Administers the Career Guidance Inventory and provides career counseling

Where Can Students Get Help With Financial Aid?

Bronco Express Service Center
(269) 387-6000, 1st Floor Bernhard Center
Students can:

apply for financial aid or pick up the appropriate forms
check on the status of a financial aid application
confirm dates of financial aid disbursements
make appointments to see a financial aid counselor
receive unofficial transcripts and ask basic registration questions
check account balances and get clarification on charges, make payments, and pick up checks for account refunds

GoWMU
WMU’s portal, GoWMU, provides access to financial aid and account information
Office of Student Financial Aid and Scholarships
The office must be accessed through Bronco Express, but the website has lots of useful information

What Are Some Other Useful Offices?

Advocacy Office for Transfer Students and Military Affairs
Steve Miller and Gerry Schma
(269) 387-0740, 2nd Floor, Bernhard Center

Acts and an advocate for transfer students to resolve transfer issues once usual procedures have been exhausted.
Acts as an advocate for deployed military to facilitate efficient departures and returns. Assists in troubleshooting and timely review of special needs.

Division of Multicultural Affairs
(269) 387-3317, 2nd Floor, Ellsworth Hall
The Division of Multicultural Affairs (DMA) serves as an information resource on the role and value of diversity in education for WMU, and for the greater Kalamazoo communities.

DMA STEM: Steps Toward Exhibiting Mastery
Vun Hiew Doubblestein, Program Coordinator
(269) 387-3316, 2241 Ellsworth Hall
See description on page 2 of this handout

Martin Luther King, Jr. (MLK) Academy
Sherrie Fuller, Assistant Director
(269) 387-4785, 2nd Floor Ellsworth Hall
The Martin Luther King, Jr. Academy provides a broad range of cultural and academic learning experiences that are designed to bring together individuals as well as groups of students from diverse racial, ethnic, cultural, social class, and religious backgrounds.

Lesbian, Bisexual, Gay and Transgender (LBGT) Student Services
Sarah Stangl, Coordinator
(269) 387-2123, 2315 Faunce
LBGT Student Services offers education about gender identity and sexual orientation to the WMU community and collaborates with registered student organizations and members of WMU and local community agencies to provide students with access to healthy resources, activities, and support services.
Ombuds Office
Tom Bailey, Ombuds
Penny Shellenberg, Assistant to the Ombuds
(269) 387-0718, 2nd Floor Bernhard Center
A university ombudsman's role is to provide confidential advice and nonpartisan assistance in solving problems and resolving disputes. An ombudsman is independent of the university's formal administrative structure and cannot impose solutions, but can identify options and strategies for resolution. The four guiding principles of an ombudsman are confidentiality, independence, neutrality and informality.
Registrar’s Office
(269) 387-4300, 3rd Floor, Seibert Administration Building
Lots of important information which is vital to your career as a student as WMU.
Student Housing

Office of Community Living
(269) 387-2336, 3rd Floor, Faunce
Resources for students living off campus

Residence Life
(269) 387-4735, 3rd Floor, Faunce
Resources for students living on campus

Study Abroad
387-5890, 2nd Floor Ellsworth
TRIO Student Success Program
Laura Ciccantell, Director
(269) 387-4440, 2065 Moore Hall
TRIO SSP is a federally funded college success program that helps first-generation, income-eligible college students and college students with disabilities in their transition to college and until graduation. TRIO SSP participants learn to have fun while achieving their personal and educational goals. Services include:

Easy access to well-trained, knowledgeable, and sensitive staff
Priority registration
Academic, career, financial, and graduate school advising
Career exploration
Scholarships
Laptop lending program and mini-computer lab
Mentoring and tutoring

Other Important Phone Numbers at WMU:
WMU Main Switchboard: (269) 387-1000
Admissions: (269) 387-2000
Dean of Students: (269) 387-2150
Financial Aid: (269) 387-6000
Parking Services: (269) 387-4609

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