Department of Psychology
Western Michigan University


John Austin, Ph.D.
Dr. Austin completed his doctorate at Florida State University with a strong record in teaching, research and professional service before joining the faculty in the Department of Psychology in 1996. He came with an excellent background in teaching, having received four awards for his teaching from 1993 to 1996. He is a member of the board of editors for a national professional journal and guest editor for three other comparable journals. He has an outstanding early record for publications in refereed journals and has authored two book chapters. His area of interest is in managing performance problems in business and industrial settings and he serves as a consultant to organizations in this area. Dr. Austin's teaching responsibilities involve undergraduate and graduate courses in organizational psychology, consultation and statistics.
EMAIL: john.austin (at) wmich.edu

Click Here to see Dr. Austin's Vita

The Organizational Behavior Management (OBM) Network exists to support the growth and vitality of Organizational Behavior Management. This site contains articles and information on the science of applying behavior analysis to business to improve organizational performance and safety.

Talk to some of the I/O students and see what they have to say about the program at Western!

Links for PSY 444
Systems analysis lecture

Links for PSY 540
Grindle, Dickinson and Boettcher.ppt
Komaki, Barwick, & Scott, 1978.ppt
McSween Chapters 1-4.ppt
Study Tips exam 1.ppt
Model Proposal for the SafetyAssessment of Whirlpool.doc
Powerpoint lecture on assessment
McSween 7 & 8 and Fox et al
McSween 9-10
McSween 11-13
Olson and Austin
McSween 14-16
Study Tips - Exam 2
McSween Ch 17-18
Hickman and Geller; McSween Ch 19-20
McSween Ch 22-23
Geller Ch 1-3
Geller Ch 7-9
Geller 4-6
Study tips for exam 3

If you want to go to grad school (esp in OBM, PM, or I/O psychology), then read this!

Recent Publications
JOURNAL ARTICLES

Linked articles may be viewed in full with the FREE Adobe Acrobat Reader .

- In Press -

1.     Gravina, N., Hazel, D., & Austin, J.  (in press).  Evaluating the effects of workstation changes, the Rollermouse keyboard and behavioral safety on performance in an office setting.  Work: A Journal of Prevention.

2.     Knight, P., Austin, J., & Rohn, D. (in press). The effects of promise cards, sign posting, feedback, and incentives on littering, vandalism, and noise pollution in a university residence hall.  Environment & Behavior.

- 2007 -

3.     Sasson, J. R., Austin, J., & Alvero, A. M. (2007). Behavioral observations: Effects on safe performance.  Professional Safety, 52, 26-32.

4.     Fante, R., Shier, L., & Austin, J. (2007).  Utilizing task clarification and self-monitoring to increase food temperature checks among restaurant staff. Journal of Foodservice Business Research, 9(2/3), 67 – 88.

5.     Fante, R., Gravina, N., & Austin, J. (2007). A pre-intervention analysis and demonstration of the effects of a behavioral safety package on postural behaviors of pharmacy employees.  Journal of Organizational Behavior Management.

6.     Lebbon, A. R., Austin, J., Van Houten, R., & Malenfant, L. E. (2007). Evaluating the effects of traffic on driver stopping and turn signal use at a stop sign: A systematic replication. Journal of Organizational Behavior Management.

- 2006 -

7.     Olson, R., & Austin, J. (2006). A criteria-anchored measurement system for beginning flight student landings with a self-evaluative component:  Error profiles and implications for risk.  The International Journal of Aviation Psychology, 16(1), 97-112.

8.     Sasson, J. R., Alvero, A. M., & Austin, J. (2006). Effects of process and human performance improvement strategies. Journal of Organizational Behavior Management, 26(3).

9.     Sigurdsson, S. O., & Austin, J. (2006). Institutionalization and response maintenance in organizational behavior management. Journal of Organizational Behavior Management, 26(4).

10.  Alvero, A.M., & Austin, J. (2006). An implementation of protocol analysis and the silent dog method in the area of behavioral safety. Analysis of Verbal Behavior, 22, 61-79.

11.  Austin, J. Sigurdsson, S., & Helton, B. (2006).  Using supervisory feedback and public posting to increase safety in a manufacturing setting.  Brazilian Journal of Behavior Analysis, 1(2), 187-198.

12.  Austin, J., Hackett, S., Gravina, N., & Lebbon, A. (2006).  The effects of prompting on drivers’ complete stops at stop signs.  Journal of Applied Behavior Analysis.

- 2005 -

13.  Olson, R., & Austin, J. (2005). A step toward early PC-based training that reduces risk: The effects of practicing an “instrument referenced” skill pattern on “visually referenced” performance of beginning flight students. Journal of Aviation/Aerospace Education and Research, 14(2), 47-61.

14.  Culig, K., Dickinson, A. M., McGee, H., & Austin, J. (2005). An objective comparison of applied behavior analysis and organizational behavior management research.  Journal of Organizational Behavior Management, 25(1).

15.  Nielsen, D., & Austin, J. (2005).  Improvement opportunities in hospital safety.  Professional Safety, 50(2).

16.  Austin, J., Sigurdsson, S., & Schpak, Y. (2005). An examination of the effects of delayed versus immediate prompts on seat belt use. Environment and Behavior.

17.  LaFleur, D., Smalley, K., & Austin, J. (2005). Improving performance in a nuclear cardiology department.  Performance Improvement Quarterly, 18(1), 83-109.

18.  Austin, J., Weatherly, N., & Gravina, N. (2005).  Using task clarification, graphic feedback, and verbal feedback to increase closing task completion in a privately owned restaurant.  Journal of Applied Behavior Analysis, 38, 117-121.

19.  Van Houten, R., Malenfant, J.E.L., Austin, J., & Lebbon, A. (2005).  The effects of a seatbelt-gearshift delay prompt on the seatbelt use of motorists who do not regularly wear their seatbelt. Journal of Applied Behavior Analysis, 38, 198-203.

- 2004 -

20.  Kwak, M. M., Ervin, R. A., Anderson, M. Z., & Austin, J. (2004).  Agreement of function across methods used in school-based functional assessment with pre-adolescent and adolescent students.  Behavior Modification, 28, 375-401.

21.  Miller, J., Austin, J., & Rohn, D. (2004).  Teaching pedestrian safety skills to children.  Environment & Behavior, 36(3), 368-385

22.  Alvero, A. M., & Austin, J. (2004).  The effects of conducting behavioral observations on the behavior of the observer.  Journal of Applied Behavior Analysis, 37, 457-468.

23.  Sasson, J., & Austin, J. (2004).  The effects of training, feedback, and participant involvement behavioral safety observations on office ergonomic behavior.  Journal of Organizational Behavior Management, 24(4), 1-30.

24.  Eikenhout, N., & Austin, J. (2004). Using public posting and the performance matrix to improve customer service in a large department store. Journal of Organizational Behavior Management, 24(3), 27-62.

- 2003 -

25.  Rohn, D., Austin, J., & Sanford, A. (2003).  A consumer-driven approach to increasing suggestive selling.  Performance Improvement Quarterly, 16(1), 29-39.

26.  Shier, L., Austin, J., & Rae, C. (2003).  Using task clarification, checklists and performance feedback to increase tasks contributing to the appearance of a grocery store.  Performance Improvement Quarterly, 16(2), 26-40.

- 2002 -

 27.  Rohn, D., Austin, J., & Lutrey, S. (2002).  Decreasing cash shortages using verbal and graphic feedback. Journal of Organizational Behavior Management, 22(1), 33-46.

28. Sasson, J. R., & Austin, J. (2002). Performer-level systems analysis: How systemic are behavioral interventions?  A ten-year review of the Journal of Organizational Behavior Management.  Journal of Organizational Behavior Management, 22(4).

- 2001 -

29. Alvero, A., Bucklin, B., Austin, J. (2001). An objective review of the effectiveness and essential characteristics of performance feedback in organizational settings (1985-1998). Journal of Organizational Behavior Management, 21(1), 3-30.

30. Austin, J., Wellisley, J., & Olson, R. (2001). The behavior engineering model at work on a small-scale: Using task clarification, self-monitoring, and public posting to improve customer service. Performance Improvement Quarterly, 11(2), 53-76.

31. Olson, R., & Austin, J. (2001). The effects of self-monitoring on the safety of bus operators. Journal of Organizational Behavior Management, 21(2).

32. Olson, R., Laraway, S., & Austin, J. (2001). Unconditioned and conditioned establishing operations in organizational behavior management. Journal of Organizational Behavior Management, 21(2).

33. Olson, R., & Austin, J. (November, 2001). ABCs for lone workers: How behavior-based safety worked for bus drivers. Professional Safety.

34. Olson, S., Krawczyk, A., Gardner-Bonneau, D., Hopkins, J., Blostein, P., Stewart, D., Nichols, K., Austin, J., Hopewell, B. (2001). Where does it hurt? Lifting-related musculoskeletal discomfort in air ambulance crews. In Proceedings of the Human Factors and Ergonomics Society 45th Annual Meeting (pp. 1274-1278).

- 2000 -

35. Sulzer-Azaroff, B., & Austin, J. (2000). Does BBS work? Behavior-based safety and injury reduction: A survey of the evidence. Professional Safety, July, 19-24.

36. Bucklin, B., Alvero, A, Dickinson, A. M., Austin, J., & Jackson, A. (2000). Industrial-organizational psychology and organizational behavior management: An objective comparison. Journal of Organizational Behavior Management, 20(2), 27-75.

- 1999 -

37. Austin, J. & Mawhinney, T. C. (1999). Using protocol analysis in the study of visual inspection of (n=1) data. Journal of Organizational Behavior Management, 18(4), 61-81.

38. Mawhinney, T. C., & Austin, J. (1999). Effects of data format and statistical analyses on data analysts’ judgment of effects. Journal of Organizational Behavior Management 18(4), 5-45.

39. Austin, J., Carr, J. E., & Agnew, J. (1999). The need for assessing maintaining variables in OBM. Journal of Organizational Behavior Management, 19(2), 59-87.

40. Jarema, K., Syznrsky, S., Bagge, S., Austin, J., & Poling, A. (1999). Gender representation in the Journal of Organizational Behavior Management. Journal of Organizational Behavior Management, 19 (1), 85-94.

41. Nolan, T., Jarema, K., & Austin, J. (1999). An objective review of Journal of Organizational Behavior Management: 1986-1997. Journal of Organizational Behavior Management, 19(3), 83-115.

42. Normand, M., Bucklin, B., & Austin, J. (1999). Analysis of behavioral mechanisms in JOBM. Journal of Organizational Behavior Management, 19(3), 45-56.

Department of Psychology
3700 Wood Hall
Western Michigan University
Kalamazoo, MI 49008
(269)387-4500

To send feedback via e-mail contact psy_ask@wmich.edu


http://www.wmich.edu/psychology