New Kronos
Pay Changes
On the days a raise or department number change took place, be sure that your entries into Kronos reflect those changes. When an employee has a change to their job information, it is important that Kronos reflects any changes and the employee timecard has correct entries so when the time is interfaced into PeopleSoft we can calculate a correct paycheck for your employee. If a change took place within the pay period be sure to make your entries into Kronos with the changes that took place into consideration.
Employee Not Appearing on Kronos
If you have submitted all the proper forms for hiring or changing an employee and it is not appearing on Kronos, we suggest you first contact HR to see if the form was updated into PeopleSoft. If an employee is active in PeopleSoft but not appearing in Kronos, we are still able to pay them. Please complete the Kronos Correction Form and fax it to the Payroll Office (387-2937). Please note if the employee is not active in PeopleSoft and HR has not updated the employee data we are not able to.
If this does occur and you are unable to pay an employee for a pay period, there are two options:
- If possible, add the hours onto the next pay period and use the paycode RETRO HOURS.
- Keep track of the hours worked you owe this employee and add them to the pay period timecard.
Request for Special Circumstances
We realize there are circumstances in which this option is not acceptable and the employee is in need of their paycheck. If this is the case, we suggest:
- You first call the Payroll Office (387-2935) and discuss the situation with one of our staff members.
- If a special check is requested and agreed upon, you will then need to submit a Kronos Correction Form via fax (387-2937) or hand delivery to the Payroll Office. Please note on the top of the form that this is a special check request.