WMU > OIT > Help Desk > Ethernet

Ethernet Frequently Asked Questions

1. How can I check my IP (Internet Protocol) address?
2. Can I use the standard Ethernet cable that I got at Best Buy/Circuit City/other computer store?
3. I am trying to use an Ethernet connection but I can't get online. What can I do?
4. Where do you go to install protocols like TCP/IP and IPX/SPX?

1. How can I check my IP (Internet Protocol) address?

• Click on Start -> Run.
• Enter CMD and click OK.
• Enter IPCONFIG
The IP address can be found on the second line.

3. Can I use the standard Ethernet cable that I got at Best Buy/Circuit City/other computer store?

• Yes, standard cables may be used.

4. I am trying to use an Ethernet connection but I can't get online. What can I do?

• Make sure that you have an Ethernet Cable.
• Make sure that you have your Ethernet card installed correctly.
  • For a Windows machine, check the device manager to confirm that you have installed the Ethernet card correctly.
  • To get to the 'Device Manager' click on 'Start' menu, then 'Settings,' and 'Control Panel.'
  • Double-click on 'System.'
  • Now click on the tab called 'Device Manager.'
  • Look for a red X, a yellow question mark, or a yellow exclamation point next to anything installed in your computer, specifically the Network Adaptors. Any one of these symbols indicates a problem with something installed in your computer.
  • Call the OIT Help Desk (269) 387-HELP (4357), option 1, for more information and possible solutions.

5. Where do you go to install protocols like TCP/IP and IPX/SPX?

• Go to Start -> Settings -> Control Panel.
• Double click on Network icon.
• Click on Add.
• Double-click on Protocol
• Find Microsoft in the list of vendors on the left and choose TCP/IP on the right.
• Click OK to add the selected protocol.
• Repeat the above steps to install other protocols like IPX/SPX.

Need More Help?

If you need assistance, the Help Desk is located down the hall at the end of the UCC lab. They may be reached by telephone at 387-HELP, option 1, or by e-mail to .