WMU > OIT > Faculty & Staff

Computers

Hardware and Software Sales

Computer hardware and software may be purchased with an educational discount at TotalTECH, WMU's campus computer store, located in the WMU Bookstore in the Bernhard Center. You may call them at (269) 387-5460 or visit their Web site at www.wmich.edu/totaltech.

Computer Repair

The OIT computer repair shop (CRS) provides warranty and non-warranty repair for Apple, Compaq, Dell, Fujitsu, and Hewlett Packard. The computer repair shop has undergone significant restructuring recently with the results a significantly reduced average turnaround time. The industry average is seven days, whereas OIT's computer repair shop is now averaging five days.

Computer Repair is located at the NW end of the University Computing Center (towards the sun dial). For more information regarding repair services, contact them at at (269) 387-HELP, Option 2, or visit their Web site at www.wmich.edu/oit/crs/.

Computer Labs

OIT provides a lab for faculty members and graduate/teaching assistants. This lab, the Faculty Technology Center, is located on the second floor of the UCC. In addition, WMU provides computer labs for students throughout campus. OIT manages the two largest and busiest general purpose labs, BCC and UCC, and also provides a student multi-media facility (Student Technology Lab) located in the clock tower/bridge area of the second floor in the University Computing Center, and a small enabling technology facility (METL) in the UCC Building. All WMU labs require you to present your Bronco Card (WMU ID). Be sure to always have it with you if you want to use a computer lab. For more information on computer labs at WMU, please visit the labs Web site at http://www.wmich.edu/labs.