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WMU > OIT > CIO

IT Organization

Administrative Systems

• Procure and install hardware with firmware and OS
• Install and oversee applications
• Monitor the created environment
• Provide maintenance training for created systems
• Custom programming as required for managed systems

Applications Support

• Database applications
• Financial applications
• Miscellaneous applications
• Student Information System
• Web development applications

Budget Office

• Accounts payable and receivable
• Bookkeeping/account reconciliation
• Budget development/control
• Contracts
• Financial project planning
• Purchasing
• Technology grant administration
• VP administration support

Customer Success

• Accounts
• Desktop support
• Hardware and software support
• Help Desk
• Labs
• LAN support

Faculty Support

• Classroom technology support
• Engineering
• EduCABLE
• Instructional support
• Media services
• Multimedia
• Video production

Network Operations

• Communications
• Network support
• ResNet
• Technical support
• Wireless

Planning and Middleware Services

• E-mail
• Enterprise Directory (LDAP)
• GoWMU Portal
• Identity Management
• OIT Webmaster
• Policies
• Project management
• Security
• Strategic Plan for IT

Systems and Operations

• Academic system support
• Administrative system support
• General system support
• LAN server support
• Machine room
• Production control