Consumer information and disclosures
In order to prohibit conflicts of interest in situations involving student financial aid, our office has a code of conduct. This code of conduct establishes standards and requirements for all employees with responsibility for student financial aid, including student loans. In accordance with federal regulations set forth under The Higher Education Act of 1965, as amended, below is a summary of consumer information that must be made available to all students at WMU. Each topic provides a brief description of the information that must be disclosed and provides access to the information.
Overview of aid programs
How to apply for aid
Aid eligibility requirements
How eligibility is determined
- Eligibility is based on several factors including EFC, residency and enrollment
Athletics
Rights and responsibilities of aid recipients
- Your rights and responsibilities
- Satisfactory academic progress
- Disbursements
- Payments
- Refund Policy
- Repayment Policy - Return of Title IV Aid
- Withdrawal Procedure
- Loan cancellation due to volunteer service or work in a public service job
Student and Institutional Information
- WMU non-discrimination policy
- Disability Services for students
- Student body diversity
- Career outcomes
- Institutional accreditation
Fraud
Costs
Health and Safety
Gainful employment reporting
Privacy
Complaints
WMU encourages students and prospective students to address complaints relating to consumer protection issues first with personnel in the office, department, school or college that led to the complaint alleged. If needed, senior University administrators may also become involved to help resolve complaints. If your concerns about WMU involve consumer protection issues, you may contact the Consumer Protection Division within the Michigan Attorney General's Office using the procedure described by the State Attorney General.