Order Information
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Orders should be directed to:
Order Department, Medieval Institute Publications
Walwood Hall
Western Michigan University
1903 W. Michigan Ave.
Kalamazoo, MI 49008-5432
(269) 387-8755, FAX (269) 387-8750.
Payment must be made in U.S. dollars by checks drawn on a U.S. bank or money order; Master Card, Visa, Eurocard, Discover accepted.
Postage and Handling: Shipping is by United States Postal Service or UPS for U.S. and Canada.
United States: $6.00 for the first book; $1.00 for each additional volume shipped to the same address.
Canada: $10.00 for the first book; $2.00 for each additional volume shipped to the same address.
Overseas: For orders outside the U.S. and Canada, an additional $10.00 will be added to your order to cover surface mailing.
Other priority shipping options are available. For priority shipping
methods and rates, please call (269) 387-8755
or FAX (269) 387-8750
or email Cynthia Seedorff (cynthia.seedorff@wmich.edu)
NOTE:
To insure that you receive the correct binding, please specify ISBN number and price as well as title on your order. Prices subject to change without notice.
Examination Copies
Examination copies are available to instructors who are considering using a particular text in a class. Copies will be shipped upon payment of our invoice (at a 20% discount), including shipping and handling. If the book is adopted as a text, please notify us when your bookstore places its order, and we will treat the book as a desk copy and issue a credit for the full amount of the invoice.
Requests for examination copies should be made in writing on school or departmental letterhead and mailed or faxed to
Exam Copy Requests
c/o Cindy Seedorff
Medieval Institute Publications
100E Walwood Hall
Western Michigan University
1903 W. Michigan
Kalamazoo, MI 49008-5432
Please include your name, complete address (including street address or
post office box), and phone number; the name and number of the course;
and projected enrollment if available.
Click here for a printable order form.
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Book Return Policy . . . . |
To receive credit for books returned to us, all customers must follow the procedures below. Return books to: Medieval Institute Publications, Western Michigan University, 1903 West Michigan Avenue, Kalamazoo, MI 49008-5432, USA.
Permission to return books must be requested by letter to the above address or by contacting Cynthia Seedorff—Monday through Friday, 7:00 to 3:30 E.S.T., by telephone (269/387-8755) or FAX (269/387-8750). Returned books will not be accepted before 30 days or after 6 months from the invoice date. Exceptions will be made for books received due to our error, or books that are received damaged or with defects. Defective or damaged books must be returned as soon as possible.
Shipping costs for returned books must be prepaid. Postage will be reimbursed only in the case of an MIP shipping error, or if the books were damaged or defective. We will not pay shipping costs for delivery or return of overstock books. No credit will be given for books returned if:
1) our invoice number and date are not included in the return shipment;
2) books are damaged due to customers' inadequate packing;
3) books are returned in unsaleable condition—worn or marked books
and/or
books returned without the original shrink-wrap.
Out-of-print books cannot be returned. A credit memo will be issued if books are returned in clean, saleable condition.
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Space provided by Western Michigan University, Kalamazoo, MI. |
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