Technical Services Department

        Technical Services Department Group Photo

The Technical Services Department (TSD) supports the mission of the Western Michigan University Libraries, as well as that of the institution we serve.

Facilitating access to library materials, TSD provides convenient and efficient ways to conduct research. 

Though largely performed behind the scenes, the department’s work makes the work of researchers--whether freshman, faculty member, or visiting scholar--more productive.

Three units compose the TSD: Electronic Resources and Serials; Metadata and Cataloging; and Monographic Acquisitions, Gifts and Processing.

To help users find and retrieve valuable content, regardless of format, the department acquires, organizes, and processes all library collections. It also maintains seamless electronic resource interfaces, provides finding aids and digital tools, creates metadata to differentiate resources at a granular level, and ensures interoperability and shareability of information.


Our department promotes access to the knowledge that the University discovers, creates, preserves, and transmits. Acquiring and developing collections to support curriculum and program initiatives, the department strives for excellence and innovation. In doing so, it is a vital part of the University’s profoundly important public service mission: enhancing Michigan's quality of life and fostering its economic development.

Contact information

  • Phone: (269) 387-5163 | Fax: (269) 387-5193
  • Location: Dwight B. Waldo Library, Lower Level, Room 0147