Voicemail

Employees are offered basic voicemail  for office phone numbers at no charge through their departments. Basic voicemail is private and can hold up to 15 messages. It has many features such as future delivery messaging, group lists, and message delivery confirmation.

Higher classes of voicemail  are available for an additional one-time charge. The higher level voicemail  holds more messages, allows two different greetings, and can include such options as outcalling, call transfer on reply, and facsimile integration.

Voicemail box services are requested by contacting your telephone services representative

Voicemail options

Basic

  • Personal greeting: standard
  • Greeting length (min:sec): 0:30
  • Message length: 3:00
  • Total number of messages: 15
  • Number of future messages: 5
  • Future delivery days: 30
  • Days new messages kept: 21
  • Days saved messages kept: 14
  • Deletion warning: hear/delete
  • Type of out calling: none
  • Number of group lists: 5
  • Destinations per list: 15
  • Home or guest mailboxes: no
  • Fax enabled mailbox: no
  • Fax pages per message: none
  • Call sender: no
  • Visual Messenger: no
  • One time charge: free

[Top]

Mid-grade

  • Personal greeting: away/busy/standard
  • Greeting length (min:sec): 1:00
  • Message length: 4:00
  • Total number of messages: 30
  • Number of future messages: 5
  • Future delivery days: 60
  • Days new messages kept: 21
  • Days save messages kept: 14
  • Deletion warning: hear/save
  • Type of out calling: local/toll free
  • Number of group lists: 10
  • Destinations per list: 20
  • Home or guest mailboxes: yes
  • Fax enabled mailbox: no
  • Fax pages per message: none
  • Call sender: yes
  • Visual Messenger: no
  • One time charge: $90

[Top]

Full or fax

  • Personal greeting: away/busy/standard
  • Greeting length (min:sec): 1:00
  • Message length: 5:00
  • Total number of messages: 40
  • Number of future messages: 5
  • Future delivery days: 60
  • Days new messages kept: 21
  • Days saved messages kept: 14
  • Deletion warning: hear/save
  • Type of out calling: local/long distance
  • Number of group lists: 15
  • Destinations per list: 25
  • Home or guest mailboxes: yes
  • Fax enabled mailbox: yes
  • Fax pages per message: 50
  • Call sender: yes
  • Visual Messenger: no
  • One time charge: $115

[Top]

Visual Messenger

  • Personal greeting: away/busy/standard
  • Greeting length (min:sec): 1:30
  • Message length: 5:00
  • Total number of messages: 50
  • Number of future messages: 10
  • Future delivery days: 90
  • Days new messages kept: 21
  • Days saved messages kept: 14
  • Deletion warning: hear/save
  • Type of out calling: local/long distance
  • Number of group lists: 15
  • Destinations per list: 25
  • Home or guest mailboxes: yes
  • Fax enabled mailbox: yes
  • Fax pages per message: 100
  • Call sender: yes
  • Visual Messenger: yes
  • One time charge: $165

[Top]

Need more help?

Service representatives may be reached at (269) 387-4357, option 2, or by email at ask-tcom@wmich.edu.