VoIP Phone for Western View Apartments

Note: Only the custom Cisco Voice Over Internet Protocol telephone purchased through WMU Residence Life will function in the apartments.

Model 6901

This is a basic phone that may also be wall mounted. It does not offer a jack through which to plug in your computer. It has:

  • Call waiting
  • Conference
  • Hold
  • Redial
  • Transfer

  1. Hookswitch
  2. Hold button
  3. Redial button
  4. Line button
  5. Volume button
  6. Keypad
  7. Message waiting light

  1. Slot for network port
  2. Handset port
  3. Slot for handset cable
  4. Network port
  5. DC adaptor port
  6. Slot for DC adaptor cable

Using your 6901 phone

Call waiting

  1. When you have a call waiting, you will hear a call-waiting tone (single beep) and the Line button will be flashing amber.
  2. To answer the waiting call, press the flashing amber Line button. Your phone will automatically put the original call on hold and connect you to the ringing call.


Conference allows you to talk simultaneously with multiple parties. To set up a conference call:

  1. Verify that you are on an active call, not on hold.
  2. Press and release the hookswitch to get a dial tone.
  3. Dial the next party's number and wait for them to answer.
  4. Press and release the hookswitch again.

The conference begins. You may only include three participants in a conference. To drop a party from a conference, press and release the hookswitch. The party who joined last will be dropped.


To put a call on hold, press the Hold button. The Line button flashes green and the party on hold hears the preset music. To resume the call, press the flashing green Line button.


Redial allows you to call the most recently dialed number by pressing the Redial button.


To transfer a call, press and hold the hookswitch to get a dial tone. Enter the phone number you are transferring to. Wait for the recipient to answer, or, you may simply hang up while the phone is ringing.

Need more help?

Telephone service representatives may be reached at (269) 387-4357, option 2, or ask-tcom@wmich.edu.