Charges for IT Services

Classroom technology

Service One-time cost Annual cost Notes
Classroom support $75/hour*   for non-general purpose only

* Plus hardware, software, and materials, when necessary

Conference room technology

Service One-time cost Annual cost Notes
Conference room set up $75/hour*   support of conference rooms also billed at $75/hour

* Plus hardware, software, and materials, when necessary

Network services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Annual cost Notes
Activate jack (data or VoIP) $425    
Activate jack with wire pull required $655   data or VoIP
Pre-wire data/VoIP $580   no activation
Pre-wire data/VoIP (10 or more) $550/each   no activation
Move to new building and activate $120    
Move to new building and wire $350    
Move within building and activate $90    
Move within building and wire $320    
Special circuit $60/hour *   Plus materials

Media services

Service One-time cost Annual cost Notes
Car rental $62/day   for off-campus work
Mileage $.50/mile   for off-campus work
Production Services $45/hour    
DVD duplication $10/each    
Encode DVD $45/hour    
VHS duplication $8/each    
Streaming hosting   $300  
Studio rental $100/hour    
2 GB flash drive $15/each    
Beta T-30 videotape $10/each    
T-40 DVCam $12.50/each    
T-60 MiniDV tape $8/each    
T-64 DVCam $21.50/each    
T-126 DVCam $32/each    
Blu-Ray Disc $25/each    

Phone services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Monthly cost Notes
Analog/Digital voice services      
Fax service (jack) and activiation $105 $17  
Fax service (jack) and wiring $355 $17  
Analog line service and activation* $105 $22  * limited availability
Analog line service and wiring* $355 $22  * limited availability
Single line station install and activate $105 $22  
Single line station and new wiring $355 $22  
16 line station install and activate $105 $30  
16 line station and new wiring $335 $30  
32 line station install and activate $105 $40  
32 line station and new wiring $335 $40  
Virtual line new or port switch $30 $7  
Change virtual to single line station $75 $22  
Change virtual to prime 16 line station $75 $30  
Change virtual to prime 32 line station $75 $40  
Programming feature or key change $45 -  
Move and activate in new building $120 -  
Move and wire in new building $350 -  
Move and wire within building $320 -  
Move and activate within building $90 -  
Suspend service and reserve phone number   $2  
Swap locations $180 -  

Additional voice charges

Commercial and circuit services
One-time cost Monthly cost Notes
Fax service (jack) and activation $105 $20 for equipment, see Voice Services
Fax service (jack) and wiring $355 $20  
External circuit extension 2 wire $60/hour $7  
External circuit extension 4 wire $60/hour $14  
External voice line installation $60/hour   + materials charge
White pages directory listing   $10  
Data service activation $425 $20  
Data service with new wiring $655 $20  
Voice mail commercial $30 $5  
Special circuit $60/hour   + materials charge
Conference services      See InterCall
Emergency and safety      
Ringdown (Public Safety)   $20  
Safety alarm   $7  
Long distance services      
Century Link 1 line or more $30   See long distance
Other services      
Single number reach $75 $3  See single number reach
Route point $75 $7 Dialed number is routed to another number or caller menu
Call hander new or change $75 $25  Calls are routed with certain conditions, e.g. time of day 
Pilot hunt group new or change $75 $5 per group  Calls can be set to ring within a group and/or queued 
Call center $75 $25 + $7 each virtual number  Full feature application that routes calls to agents, calls can be monitored, statistics generated, and call queue 
Student residential services      
Apartment voice/VoIP $23 $15  
Voice mail services      
Admin default basic no charge no charge  
Intercept message $75 $10  
Shared extension mailbox $75 $10  
Visual Messenger $165 $5  
VoIP Services      
Fax line   $17  
House phone, wall phone or single-line equipment   $22  
Basic multiline equipment   $30  
Advanced feature multiline equipment   $35  
Executive console equipment (add-on module)   $40  
Conference phone equipment   $45  
Activate jack (VoIP or data) $425 -  
Pre-wire data/VoIP no activation $580 -  
Pre-wire data/VoIP no activation $550 - 10 or more lines
Wire pull and activate (VoIP or data) $655 -  
Virtual line new $30 $7  
Programming feature or key change $45 -  
Restore service from suspended $45 -  
Change virtual to prime line single $75 $22  
Change virtual to prime line 4 line $75 $30  
Change virtual to prime line 5 line $75 $35  
Change virtual to prime line 6+ lines $75 $45  

Policy and security services

Service One-time cost Annual cost Notes
Global Sign digital certificate (1 year) $95*   *subject to change
Global Sign digital certificate (2 years) $172*   *subject to change
Global Sign digital certificate (3 years) $234*   *subject to change

Server management

Service One-time cost Annual cost Notes
Network connection (100MB) $350    
Network connection (1GB copper) $500    
Network connection (1GB fiber) $750    
Console/KVM connection $300    
Enterprise backup client license $150    
Enterprise backup service-charged   $150 per 100GB, or fraction thereof
Hardware maintenance   * *Service Express, quote available
Software maintenance   * *Includes updates, patches, antivirus updates and system monitoring
Rack space, per unit   $125 approximately 1.75" tall
Network connectivity, per port   $120  
Windows server standard license $118*   *subject to change
SQL server standard license $237*   *subject to change
SQL server client access license $46*   *subject to change
Network (non-transactional) storage $225   per 100GB
Global Sign digital certificate (1 year) $95*   *subject to change
Global Sign digital certificate (2 years) $172*   *subject to change
Global Sign digital certificate (3 years) $234*   *subject to change

Virtual server hosting and management

Service One-time cost Annual cost Notes
Virtual machine service *   * quotes available upon request. Contact IT operations at (269) 387-6080
Virtual machine network connectivity *    
Additional memory *    
Additional virtual CPU *    
Dedicated network connection *    
Windows server standard license *    
SQL server 2012 standard license *    
SQL server 2012 client access license *    
SQL server 2012 CPU/Core-based license *    
Network connectivity, per port   *  
Additional VM storage   *  
Network (non-transactional) storage   *  
Global Sign digital certificate (1 year) *    
Global Sign digital certificate (2 years) *    
Global Sign digital certificate (3 years) *    

Video services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Annual cost Notes
Video (COAX) activation $90    
Video (COAX) wire and activation $345