Charges for IT Services

Classroom technology

Service One-time cost Annual cost Notes
Classroom support $75/hour*   for non-general purpose only

* Plus hardware, software, and materials, when necessary

Conference room technology

Service One-time cost Annual cost Notes
Conference room set up $75/hour*   support of conference rooms also billed at $75/hour

* Plus hardware, software, and materials, when necessary

Network services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Annual cost Notes
Activate jack (data or VoIP) $425    
Activate jack with wire pull required $655   data or VoIP
Pre-wire data/VoIP $580   no activation
Pre-wire data/VoIP (10 or more) $550/each   no activation
Move to new building and activate $120    
Move to new building and wire $350    
Move within building and activate $90    
Move within building and wire $320    
Special circuit $60/hour *   Plus materials

Media services

Service One-time cost Annual cost Notes
Car rental $62/day   for off-campus work
Mileage $.50/mile   for off-campus work
Production Services $45/hour    
DVD duplication $10/each    
Encode DVD $45/hour    
VHS duplication $8/each    
Streaming hosting   $300  
Studio rental $100/hour    
2 GB flash drive $15/each    
Beta T-30 videotape $10/each    
T-40 DVCam $12.50/each    
T-60 MiniDV tape $8/each    
T-64 DVCam $21.50/each    
T-126 DVCam $32/each    
Blu-Ray Disc $25/each    

Phone services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Monthly cost Notes
Analog line service and activation $60 $17  
Analog line service and wiring $290 $17  
Single line station install and activate $105 $22  
Single line station and new wiring $355 $22  
16 line station install and activate $105 $30  
16 line station and new wiring $335 $30  
32 line station install and activate $105 $40  
32 line station and new wiring $335 $40  
Virtual line new and port switch $30 $7  
Change virtual to single line $75 $22  
Change virtual to prime 16 line station $75 $30  
Change virtual to prime 32 line station $75 $40  
Programming feature or key change $75 -  
Move and activate in new building $120 -  
Move and wire in new building $350 -  
Move and wire within building $320 -  
Move and activate within building $90 -  
Restore service from suspended $45 -  
Swap locations $180 -  

Additional voice charges

Call Distribution and Processing One-time cost Monthly cost Notes
ACD setup monitored line $75 $25  
UCD group setup $75 $5  
Commercial and Circuit Services      
Voice only $105 $20 for equipment, see Voice Services
External circuit extension 2 wire $60/hour $7  
External circuit extension 4 wire $60/hour $14  
External voice line installation $60/hour   + materials charge
Payphone $60/hour $50  
Directory listing   $10  
Data service activation $425 $20  
Data service with new wiring $655 $20  
Voice mail commercial $30 $5  
Special circuit $60/hour   + materials charge
Conference Services      
Conference bridge $50   30 minute minimum
Conference bridge $12.50   15 minutes additional time
Technician service on-site $60/hour    
Emergency and Safety      
Ringdown (Public Safety)   $20  
Safety alarm   $7  
Long Distance Services      
Century Link 1 line or more $30    
Out of Warranty Replacements      
Single line $158    
2 line $313    
6 line $394    
14 line add on $247    
Conference $777    
Wall phone $112    
Wireless $405    
Student Residential Services      
Apartment voice/VoIP $23 $15  
Feature package 1   $2 call waiting
Feature package 2   $3 voice mail
Feature package 3   $8 3-way, transfer, call waiting, call back, redial
Feature package 4   $10 3-way, transfer, voice mail, call back, redial
Voice Mail Services      
Admin default basic no charge no charge  
Basic easy access $75 $5  
Basic limited access $75 $3  
Conditional transfer $75 $5  
Distribution feature $75 $5  
Distribution list $75 $5  
ECP transfer to PBX $75 $5  
Executive/guest $75 $5  
Extension box $75 $5  
Fax application $75 $5  
Fax maintenance application $75 $5  
Form application (question/response) $75 $10  
Form transcriber application $75 $10  
Full service $75 $5  
Intercept message $75 $10  
Midgrade service $75 $2  
Outcall notification (15 messages) $75 $5  
Shared extension $75 $10  
Visual Messenger $165 $5  
VoIP Services      
New jack and equipment install 4 line $685 $30  
New jack and equipment install 5 line $685 $35  
New jack/equipment install 6+ lines $685 $45  
New conference jack/equipment install $1582 $17  
New wireless jack/equipment install $799 $40 Includes battery, charger, power supply and power cord. 
Jack activate/install 4 line $455 $30  
Jack activate/install 5 line $455 $35  
Jack activate/install 6+ lines $455 $45  
Conference jack activate/install $1352 $17  
Wireless jack activate/install $569 $40 Includes battery, charger, power supply and power cord.  
Install to active jack 4 line $105 $30  
Install to active jack 5 line $105 $35  
Install to active jack 6+ lines $105 $45  
Install conference to active jack $1002 $17  
Install wireless to active jack $249 $40 Includes battery, charger, power supply and power cord.  
Customer install 4 line $75 $30 to active jack
Customer install 5 line $75 $35 to active jack
Customer install 6+ lines $75 $45 to active jack
Customer install conference $972 $17 to active jack
Customer install wireless $189 $40 to active jack
Miscellaneous Charges      
14 line add on unit $75 $10  
Add wireless extension to desk set $744 - Includes battery, charger, power supply and power cord.  
Activate jack (VoIP or data) $425 -  
Pre-wire data/VoIP no activation $580 -  
Pre-wire data/VoIP no activation $550 - 10 or more lines
Wire pull and activate (VoIP or data) $655 -  
Virtual line new $30 $7  
Programming feature or key change $75 -  
Restore service from suspended $45 -  
Change virtual to prime line single $75 $22  
Change virtual to prime line 4 line $75 $30  
Change virtual to prime line 5 line $75 $35  
Change virtual to prime line 6+ lines $75 $45  

Policy and security services

Service One-time cost Annual cost Notes
Global Sign digital certificate (1 year) $95*   *subject to change
Global Sign digital certificate (2 years) $172*   *subject to change
Global Sign digital certificate (3 years) $234*   *subject to change

Server management

Service One-time cost Annual cost Notes
Network connection (100MB) $350    
Network connection (1GB copper) $500    
Network connection (1GB fiber) $750    
Console/KVM connection $300    
Enterprise backup client license $150    
Enterprise backup service-charged   $150 per 100GB, or fraction thereof
Hardware maintenance   * *Service Express, quote available
Software maintenance   * *Includes updates, patches, antivirus updates and system monitoring
Rack space, per unit   $125 approximately 1.75" tall
Network connectivity, per port   $120  
Windows server standard license $118*   *subject to change
SQL server standard license $237*   *subject to change
SQL server client access license $46*   *subject to change
Network (non-transactional) storage $225   per 100GB
Global Sign digital certificate (1 year) $95*   *subject to change
Global Sign digital certificate (2 years) $172*   *subject to change
Global Sign digital certificate (3 years) $234*   *subject to change

Virtual server hosting and management

Service One-time cost Annual cost Notes
Virtual machine service $3000   5 year agreement; 2GB RAM, 100GB storage
Virtual machine network connectivity $120   per port
Additional memory $375   per 1GB
Additional virtual CPU $750    
Dedicated network connection $500   1Gbps Copper
Windows server standard license $99*   *subject to change
SQL server 2012 standard license $203*   *subject to change
SQL server 2012 client access license $43*   *subject to change
SQL server 2012 CPU/Core-based license $810   up to 2 cores, no CALs required
Network connectivity, per port   $120  
Additional VM storage   $300 per 100GB, includes backup
Network (non-transactional) storage   $225 per 100GB
Global Sign digital certificate (1 year) $95*   *subject to change
Global Sign digital certificate (2 years) $172*   *subject to change
Global Sign digital certificate (3 years) $234*   *subject to change

Video services

Since each situation is different, it is recommended that you contact your service representative to find out what charges apply to your situation.

Service One-time cost Annual cost Notes
Video (COAX) activation $90    
Video (COAX) wire and activation $345