Information for New Faculty
The Office of Information Technology (OIT) provides data, video, and voice services for the University community. For questions about any of the services listed below, please call the numbers listed to the right of the service.
Bronco NetID (computer account) | (269) 387-4357, option 1
- A Bronco NetID is issued to all faculty members at the time of hire. This account remains active throughout the faculty member's career at WMU and continues if emeriti status is granted. A Bronco NetID must be activated before it can be used. This is done on the GoWMU login page. If you've forgotten your Bronco NetID, you may call the Help Desk at (269) 387-4357, option 1.
- The Bronco NetID and password are used for access to secure transactions within GoWMU (WMU's portal: gowmu.wmich.edu), email, Elearning, file storage, computer registration and personal Web pages (homepages.wmich.edu). WMU will never ask for your username and password via email. Your password should never be given to anyone, including WMU staff. Beware of phishing tactics that ask for your private information.
- A WMU email address is created at the time of the Bronco NetID creation. This email address is in the format of firstname.lastname@wmich.edu. It is the email address used for all official mailings from WMU. All email to students should be sent using the student’s wmich.edu address. Instructions for emailing your entire class at once are found at www.wmich.edu/helpdesk/email/classlists.html.
- Bronco NetIDs are set up with 100 MB of file storage space and 100 MB of Web space. These quotas may be modified, as needed, up to a combined total of 1 GB on GoWMU by using the “My Self Service, My Bronco NetID” links. Webmail Plus storage is 10 GB and cannot be modified.
Computers | Sales: (269) 387-5460; Repair: (269) 387-3930
- Purchases: WMU faculty, staff and students may purchase computer hardware and software at an educational discount from TotalTECH, WMU's campus computer store, located in the WMU Bookstore in the Bernhard Center. For more information, see their website at www.wmich.edu/totaltech/.
- Repairs: Computer repair is also available at TotalTECH in the WMU Bookstore.
- Computer Training: WMU offers free extensive online computer training for staff and faculty through Lynda.com. Once you have an account, you can access as many courses as you like from any computer with a broadband connection any time of the day. For more information, and to obtain an account, please visit www.wmich.edu/ftc/training.html.
- Computer Labs: A Bronco ID card is required to use all computing labs. More information about labs may be found at the labs website: www.wmich.edu/labs/.
Email | (269) 387-4357, option 1
- Your email will be delivered to the Webmail Plus server, webmail.wmich.edu. You may access your
email by going directly to webmail.wmich.edu or by clicking the “Webmail +” icon within GoWMU.
More information is found at www.wmich.edu/it/facstaff/email.html. Links on the email page will take
you to Webmail Plus self-help pages.
- Spam mail is a problem at WMU, just as it is everywhere. Find out about using mail filters, and
PureMessage on the spam and abuse website at www.wmich.edu/it/abuse/.
Getting Connected | (269) 387-4357, option 2
- Faculty members may connect to WMUnet from outside the campus by using WMU’s modem service.
DSL and cable modems may also be used. More information about WMU’s modem service is found on
the getting connected website: www.wmich.edu/it/facstaff/get-connected.html.
- All computers connected to the WMU network must have anti-virus software installed. OIT provides
this software at no charge to the faculty member or the academic department. It is available online in
GoWMU.
File Sharing | (269) 387-4357, option 1
- Some forms of file sharing—for example, illegally downloading and sharing MP3 files of popular music—violate copyright. It is important for all users of the University's systems to understand their
responsibilities and the University's responsibilities regarding copyright. See File Sharing at
www.wmich.edu/it/filesharing/ for more information.
Getting Help | FTC: (269) 387-387-6958 | Help Desk: (269) 387-4357, option 1
- OIT provides a Faculty Technology Center on the second floor of the University Computing Center.
The FTC is a multimedia computer lab where faculty, teaching assistants and instructors can learn to
use technology for instruction. More information is located at www.wmich.edu/ftc/.
- Help Desk walk-in service is available on the second floor of the computing center. The Help Desk can
also be reached via e-mail to helpdesk@wmich.edu, phone at (269) 387-4357 (387-HELP), or on-line
at www.wmich.edu/helpdesk/.
- Online self-help is provided at www.wmich.edu/helpdesk/selfhelp.html.
GoWMU | gowmu.wmich.edu
- GoWMU is the portal for the WMU community. It is a secure point of access to a collection of online
resources. You can customize the content to best suit your needs.
- The GoWMU “My Work” channel allows faculty members access to campus and individual
announcements, schedules and teaching assignments, class lists and worksheets, grades, course
offerings, and campus forms.
- A VPN (Virtual Private Network) is available if secure access to WMUnet is needed.
Policies | (269) 387-4357, option 1
Wireless | (269) 387-4357, option 1
- Wireless internet access is available throughout the entire campus, allowing faculty members to use their
laptops anywhere. Computers must be registered using a Bronco NetID before accessing the network. In
your office, you should connect your computer using the data connection available. If you have a Cisco
Systems phone, connect to the Ethernet connection on the phone. If you have a conventional phone, use the data jack on the wall.
