Information Technology

  • University Computing Center

    University Computing Center

  • Help Desk staff

    Help Desk: ready to help

  • UCC computer lab

    Computing labs

  • classroom technology

    Classroom technology

  • student using wireless in the Bernhard Center

    Wireless all over campus

To report an after-hours campus-wide or system emergency, e.g. Webmail Plus, Elearning, or GoWMU is down, call (269) 387-4357, option 1 for the Help Desk. When presented with additional options, select option 2, to report an emergency,  and leave a voice mail with your name, phone number, and description of the problem. Voice mail is monitored 24/7. Appropriate action will be taken in the event of an emergency. Non-emergencies will be handled during normal business hours. Non-emergency voice mail should be left by selecting option 1.

News

SFTP added to homepages.wmich.edu 
August 19, 2014
Effective Sept. 1, all students, faculty and staff with personal websites on the homepages server will be required to use SFTP to transfer files. For most file transfer programs this should be a simple change from FTP to SFTP. FileZilla is provided as a secure client and is documented and supported by the Help Desk.

New multi-layered login process will begin July 28
July 21, 2014
In an effort to reduce phishing attacks and to provide a more secure login process, the Office of Information Technology will roll out a new multi-layer login process that is double-screened and uses security images and words. 

Information technology now supports Adobe Connect for Web conferencing
July 8, 2014
Cloud-based Web conferencing rooms may now be reserved by WMU employees to host a seminar. The Faculty Technology Center will schedule the service and provide hands on training for its use. Contact the Faculty Technology Center at (269) 387-6958.

End of life scheduled for seldom used iTunes U at WMU
June 10, 2014
WMU is replacing the seldom used iTunes U at WMU with Techsmith Relay (formerly Camtasia Relay). The new service is fully integrated with Elearning making it easy for faculty to add videos to Elearning-based courses. Workshops and consultations are available.